Director of Sales

Rosewood London; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

31 days holidays

F&B discounts

Pension & life insurance

Private medical insurance

Enhanced sick pay

Room nights and F&B discount

Paid parental leave

CSR & wellbeing programs

Job summary

Rosewood London is seeking a Director of Sales to join the leadership team, supporting the day-to-day operations of the sales function and delivering commercial objectives to drive revenue growth. You will oversee key accounts, shape strategic initiatives, and lead a high-performing team in a luxury hospitality setting.

With strong leadership, strategic thinking and experience in managing budgets, you will collaborate with internal and external stakeholders to maximize profitability while

Qualifications

• Senior leadership experience in a sales environment.
• Strategic thinker with strong commercial acumen.
• Proven ability to lead, develop and empower teams.

Responsibilities

• Lead the day-to-day operations of the sales team and deliver commercial objectives.
• Drive revenue growth across the hotel and manage key accounts.
• Develop and execute strategic sales initiatives across segments and channels.
• Oversee market growth opportunities and upsell opportunities.
• Coach and develop the sales team through performance management and training.
• Monitor market trends and competitive intelligence to maintain an edge.

Skills

Leadership

Strategic thinking

Budget management

Relationship management

Sales experience

Salesforce

Opera software

Education

Higher education or equivalent in hospitality, business or marketing

Tools

Salesforce

Opera

Job description

We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.

As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.

THE TEAM

At Rosewood London, our Sales team plays a pivotal role in driving commercial success and strengthening the hotel's position within the luxury hospitality market. Reporting to the Director of Sales & Marketing, the Director of Sales is a key member of the leadership team, leading a proactive sales function while collaborating closely with operational teams, regional sales teams, and key stakeholders across the business. The role also provides leadership and guidance to a team of sales professionals, fostering a high-performing and collaborative culture.

YOUR ROLE

We are currently looking for a Director of Sales to join our leadership team at Rosewood London. In this influential role, you will support the Director of Sales & Marketing in leading the day-to-day operations of the sales team, delivering commercial objectives and driving revenue growth across the hotel. You will contribute to the development of strategic sales initiatives, oversee key accounts and market segments, and lead the execution of commercial strategies that maximise revenue and profitability. Working collaboratively with both internal and external stakeholders, you will help shape the future success of the hotel while championing exceptional service and relationship-driven hospitality.

HOW YOU’LL MAKE THE PLACE

• Drive rooms revenue performance and achieve the commercial targets established by the Director of Sales & Marketing.
• Contribute to the development of a commercial strategy across all segments and channels to maximise revenue and profit performance.
• Lead the execution of the commercial strategy through effective leadership and management of the proactive sales team.
• Manage key accounts and markets while identifying new business opportunities and prospecting for future revenue growth.
• Ensure sales strategies are effectively implemented during negotiations and maximise upselling opportunities across the team.
• Develop, coach and inspire the sales team through ongoing performance management, training and development opportunities.
• Monitor market trends, competitor activity and industry intelligence to identify opportunities and maintain a competitive advantage.
• Build strong relationships with internal and external stakeholders, representing Rosewood London with professionalism at industry events, client meetings and site visits.

COULD THIS BE YOU?

• You have established leadership experience within a sales environment and enjoy motivating teams to achieve ambitious goals.
• You are a strategic thinker with strong commercial acumen and the ability to identify business opportunities.
• You are skilled at leading, developing and empowering people, creating an environment where individuals and teams can thrive.
• You are confident managing budgets, financial targets and commercial performance measures.
• You are an excellent communicator with strong presentation and relationship management skills, able to build credibility with a broad range of stakeholders.
• You have a strong understanding of the luxury hospitality market and guest-centric sales strategies.
• You are proficient in Salesforce and Opera and use technology effectively to support business objectives.
• You bring knowledge gained through higher education or equivalent professional experience in hospitality, business or marketing.

OUR BENEFITS

• 31 days paid holidays per annum including Bank Holidays
• Discounts on Food & Beverage
• Company pension scheme and life assurance
• Private Medical Insurance
• Enhanced sick pay policy
• 12 complimentary room nights per year and F&B discount worldwide
• Up to 16 weeks paid parental leave
• Involvement in Corporate Social Responsibility programmes and wellbeing activities

OUR COMMITMENT TO YOU

At Rosewood Hotel Group, your voice is heard - and valued. We're a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We're not only committed to building and nurturing genuine, long-lasting relationships but to transforming them - and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.