Sales Coordinator

Accor Hotels; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic and innovative team at a prestigious hotel as a Sales Coordinator, where your role will involve coordinating events and ensuring exceptional service for guests. This position offers the chance to work in a creative environment, contributing to the growth of a global brand while developing your skills in hospitality and sales. If you thrive in a fast-paced setting and are passionate about creating memorable experiences, this is the perfect opportunity to make a positive impact and advance your career in the hospitality industry.

Benefits

Competitive salary package

Excellent discounts across brands

Opportunities for development

Creative work environment

Qualifications

• 2+ years of experience in luxury events or sales within hospitality.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Coordinate and execute events ensuring exceptional service.
• Assist clients in negotiating guest room rates and services.
• Generate leads and maintain relationships with existing clients.

Skills

Hospitality Management

Sales Coordination

Multitasking

Communication Skills

Client Relationship Management

Education

Degree in Hospitality Management

Degree in Sales or related field

Job description

Company Description

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!

Job Description

What you’ll do

We are looking for an experienced Sales Coordinator to join the pre-opening team at SLS Barcelona. Under the guidance of the Director of Sales, you will be responsible for coordinating and executing events, ensuring exceptional service and satisfaction for all our guests.

• Work in a timely manner to execute and distribute all Banquet Event Orders (BEO), contracts and rate agreements as designated by sales.
• Maintain group blocks, rooming lists and reservations in system.
• Assist the client and negotiate guest room rates, meeting room rental, food and beverage prices, function space, and/or hotel services within approved booking guidelines.
• Quotations follow-ups.
• Assist with on-site meetings as needed.
• Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.
• Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.
• Assist the sales team in generating leads, prospecting new clients, and maintaining relationships with existing clients.
• Coordinate sales appointments, meetings, and site inspections for clients and the sales team.
• Prepare sales presentations, proposals, contracts, and other documentation as needed.
• Respond promptly to inquiries and requests from clients, providing accurate information about hotel services, amenities, and pricing.

Qualifications

What we are looking for...

• Degree in Hospitality Management, Sales or related field.
• +2 years of experience in luxury events or sales within the hospitality industry.
• Ability to multitask, work in a fast-paced environment and have a high level attention to detail
• Excellent verbal and written communication skills. Fluent in Spanish and English.
• You make people feel good - your team, guests and colleagues alike. You make a positive impact.
• Innovative and insightful.
• You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together.
• You take ownership of important issues, solve problems, and make effective decisions.
• You learn quickly and adapt to SLS’s unique culture.
• You are humble and open to ideas. We leave our ego at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• You want to be part of a team that works hard, supports each other and has fun along the way.

Additional Information

What's in it for you...

• The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
• A competitive package and plenty of opportunity for development.
• Excellent discounts across the entire Ennismore family of brands.

SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.