After Sales Coordinator

TN United Kingdom; Abertillery; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in construction is seeking a motivated After Sales Coordinator to enhance inventory management and order processing. This role involves overseeing stock levels, handling shipments, and generating insightful reports to support decision-making. If you possess strong analytical skills and a passion for customer service, this opportunity offers a chance to contribute to a dynamic team and drive success in the industry. Join a vibrant organization dedicated to growth and excellence in customer satisfaction.

Qualifications

• Minimum 5 years' experience in an engineering-related environment.
• Strong proficiency in IT and inventory management.

Responsibilities

• Monitor and manage internal and external stock of spare parts.
• Conduct monthly checks and reconciliations of inventories.

Skills

Inventory Management

Communication Skills

Analytical Skills

Proficiency in Microsoft Office

ERP Software (Microsoft AX)

Education

Bachelor's degree in Engineering

Diploma in Logistics

Tools

Microsoft Office

ERP Software (AX)

Job description

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Responsibilities:

1. Monitor and manage our client's internal stock of spare parts & tools based in their depot.
2. Oversee and maintain their external stock of spare parts & tools based in the EU.
3. Handle shipments from our client's Newport Depot to customers, including packing and shipping.
4. Conduct monthly checks and reconciliations of inventories, making necessary stock adjustments using the AX software.
5. Prepare reports on spare parts usage, inventory levels, and customer feedback.
6. Analyse data and make recommendations to improve parts management and stock policies.
7. Process orders, including registration in the ERP system (AX), issuing order acknowledgments to customers with delivery schedules.
8. Prepare invoices and packing lists for goods supplied from internal stock or local suppliers.
9. Issue back-to-back purchase orders to the factory for goods supplied from Thailand.
10. Ensure timely dispatch of shipping documents to customers before delivery.

Candidate Profile:

Our client, a leading company in the construction industry, is seeking a highly skilled and motivated After Sales Coordinator to join their team. The ideal candidate must have at least a Bachelor's degree in Engineering or a related field, or a Diploma in Logistics. A minimum of 5 years' experience in an engineering-related environment is required. The candidate should possess excellent communication skills and proficiency in IT, particularly in Microsoft Office and ERP software (Microsoft AX - Windows Pack Office).

Role Overview:

As the After Sales Coordinator, you will play a crucial role in ensuring efficient inventory management, order processing, and coordination with logistics and customer service departments. Responsibilities include maintaining accurate stock levels, handling customer shipments, and generating reports to support decision-making.

Join Us:

If you are self-driven, possess strong analytical skills, and are passionate about delivering exceptional customer service, we invite you to join our client's dynamic team. This is an exciting opportunity to contribute to their growth and success in the construction industry. Apply today to be part of their vibrant and expanding organization.

Additional Information:

Note: Only shortlisted candidates will be contacted.

Adecco is a disability-confident employer committed to inclusive and accessible recruitment. We support candidates of all backgrounds and abilities. If you require reasonable adjustments, please let us know. Adecco acts as an employment agency for permanent recruitment and a supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.