Sales Consultant

Croudace Homes; Swindon; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

26 days holiday

Pension up to 10%

Discretionary bonus

Wellbeing benefits

Life assurance 8x

Volunteer days

Training & progression

Family friendly leave

Employee discounts

Job summary

Croudace Homes in Swindon is seeking a proactive Sales Consultant for our Highworth development. You will guide prospective buyers from first enquiry to completion, provide accurate information, schedule viewings, and maintain up-to-date availability.

The role requires 1–2 years of new homes sales experience, strong communication skills, and a reliable, organised approach. You will work Thursday to Monday, 10:00–17:30, and contribute to market insights, customer charters, and a high-quality

Qualifications

• 1-2 years of sales experience in the new homes industry.
• Excellent communication and relationship-building skills.
• Highly organised with the ability to manage own workload.
• Willingness to work 10:00–17:30, Thursday–Monday.

Responsibilities

• Welcome customers, identify needs and provide guidance on new homes, pricing and local area information.
• Respond promptly to enquiries, dispatch brochures, manage CRM entries and maintain availability information.
• Conduct property viewings and assist with selections; keep customers informed through build and legal processes.
• Input reservations, cancellations and property details into the Sales System; produce relevant customer correspondence.
• Monitor progress to meet exchange deadlines and complete pre-completion, handover procedures and documentation.
• Maintain presentation standards across marketing materials and plots.
• Conduct competitor research and provide monthly market reports; suggest pricing or sales actions to hit targets.
• Collaborate with Sales Manager and Site Manager; ensure compliance with health & safety and customer charters.

Skills

Sales experience

Communication

Organization

Weekend availability

Job description

Who are Croudace Homes?

Croudace Homes is a family-owned housebuilder with a proud heritage dating back to 1946. Operating across the Southeast of England from our regional offices in Caterham, Letchworth, and Theale, we're committed to building high-quality homes and careers. Our reputation is built on trust, attention to detail, and a passion for creating communities that stand the test of time.

At Croudace, we believe that a solid foundation starts with the right people. Fostering a culture of open communication, respect & continuous growth, we listen to our people, celebrate contributions at every level, and provide meaningful development opportunities. With a strong focus on well-being and work-life balance, we create an environment where our employees feel valued, motivated, and empowered to succeed-because when our people thrive, so does our business. We're proud of our low staff turnover and long employee tenures, which reflect the positive experience of working at Croudace.

Sales Consultant

We are currently looking for a Sales Consultant to join our team, based at our development in Highworth, Swindon. The hours associated with this role are 10am-5.30pm, working Thursday-Monday. We're looking for a proactive and customer-focused Sales Advisor to guide prospective buyers through the journey of purchasing a new home. In this role, you'll provide exceptional service from first enquiry to completion, ensuring accurate information, smooth processes, and a high-quality experience at every stage.

What you'll be doing

• Welcome customers, identify their needs and provide knowledgeable guidance on new homes, pricing, and local area information.
• Respond promptly to all enquiries, dispatch brochures, manage CRM entries, and maintain up-to-date availability information.
• Conduct property viewings, support customers with selections (fixtures, fittings, finishes), and keep them informed throughout the build and legal process.
• Accurately input reservations, cancellations, and property details into the Sales System; produce and issue relevant customer correspondence.
• Monitor reservation progress to ensure exchange deadlines are met and complete pre-completion, handover procedures, and documentation.
• Maintain high standards of presentation across the marketing suite, stock plots, signage, and customer-facing materials.
• Carry out competitor research, provide monthly market reports, and recommend pricing or sales actions to support targets.
• Collaborate closely with the Sales Manager and Site Manager through regular meetings and ensure compliance with Health & Safety, policies, and customer charters.

Skills & knowledge you'll bring

• 1-2 years of sales experience gained within the new homes industry.
• Excellent communication and relationship building skills, along with a passion for the business and the desire to act as an ambassador for the Company.
• A highly organised approach, flexibility, reliability, resilience and the ability to effectively manage your own work load.
• The ability to work 10am - 5.30pm including weekends

Why join Croudace?

At Croudace Homes, we believe our people are our greatest asset-and we're committed to rewarding and supporting them. In return for your skills and dedication, you'll receive a competitive package that includes (role dependant):

• 26 days holiday, increasing with service, plus an additional day off to celebrate your birthday
• Generous Pension Scheme with up to 10% employer contribution
• Discretionary bonus to recognise your performance and contribution
• Wellbeing benefits: discounted gym membership, a health cash plan* (with cover for children), private Bupa healthcare* (based on role & service length), mental health support via our EAP programme including access to counselling, bi-annual health checks*
• Life assurance cover of up to 8x your annual salary*
• Up to three paid volunteer days each year to get involved in meaningful community projects
• Training and development opportunities, including support for professional memberships and continued career progression
• Enhanced Family Friendly leave options, recognising that starting or growing a family takes many forms
• Everything else: retail discount platform, fund match for charity sponsorship and modern offices that facilitate collaborative working

* Depending on service and role

At Croudace, we don't just build homes-we build fulfilling careers. Whether you're starting out or bringing years of experience, you'll find a workplace that genuinely supports your development and celebrates your success. If you'd like to find out more about this role, please don't hesitate to get in touch at [e-mail]

We would love to hear from you. If you believe you have the skills and experience we're looking for, we'd love to hear from you. Apply today and make the next move in your career with Croudace Homes.

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