Sales Consultant

6600 Miele GB (VG GB); Abingdon; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Starting salary £26,091 with probation

Bonus up to two months’ salary

Product discounts for self and family

Gym membership discount

Health cash plan and eye tests

Additional employee benefits

Job summary

Miele Outlet Store in Abingdon is seeking a results-driven Retail Sales Advisor. You will guide customers from enquiry to purchase, offer tailored appliance solutions, and provide post-sale support to ensure a premium customer experience.

With a proven track record in retail sales, you will hit targets, demonstrate products, and engage high-end clients across multiple touchpoints. This role is full-time and based in Abingdon, Oxfordshire.

Qualifications

• Proven experience in a retail sales role with a strong track record of achieving targets.
• Confident consultative selling approach adapting to customer needs and managing the sales cycle.
• Experience delivering product demonstrations and engaging customers.

Responsibilities

• Guide customers through consultations from enquiry to purchase and post-sale support.
• Recommend tailored appliance solutions to enhance lifestyle and home environment.
• Hit sales targets as part of the Sales team while providing a high-quality experience.
• Demonstrate product knowledge to customers by phone, email, and in-store interactions.

Skills

Retail sales

Target achievement

Consultative selling

Product demonstrations

Customer communication

Team player

Job description

About the Role Based in our Miele Outlet Store in Abingdon, Oxfordshire, you will play a key role in creating exceptional experiences for our customers. By building genuine relationships, understanding individual needs, and offering expert product guidance, you will ensure every customer feels valued, supported, and delighted throughout their journey with Miele. We continue to evolve our workplace and culture in line with our world-renowned products. Join a business that has been shaping excellence since 1899 and help us live our philosophy of ‘Immer Besser’ every day.

Your Responsibilities

• You will guide customers through detailed consultations, managing the full journey from initial enquiry through to purchase and post-sale support
• Through a strong understanding of customer needs, you recommend tailored appliance solutions that enhance their lifestyle and home environment
• Working as a key member of our Sales team you will provide a quality experience whilst being driven to hit your sales targets
• Our customers are loyal and inquisitive, you will need to demonstrate your knowledge of our products through a variety of methods, including over the telephone and email.

What we are looking for

• Proven experience in a retail sales role with a strong track record of achieving targets and delivering measurable results
• Confident consultative selling approach with the ability to adapt to different customer needs and manage the full sales cycle
• Experience delivering product demonstrations, providing home economist experiences that engage and inspire customers
• Strong communication and relationship-building skills, with confidence engaging high-end clientele across multiple touchpoints
• A team-focused mindset with flexibility, adaptability, and a proactive approach to supporting business needs

Working Hours

This is a full-time, permanent position working 37.5hours hours per week across five days Flexibility is required to meet the needs of the business which will include weekend work

Benefits

• Starting salary of £26,091 with a salary increase post probation, plus a competitive benefits package
• Quarterly and yearly bonus scheme of up to two months’ salary
• Discounts on Miele products for you, your family and friends
• Discounted gym membership
• On-site subsidised Café Health cash plan and free eye tests
• Additional benefits including financial advice and recognition schemes

Additional Information

This role is based in our Miele Outlet Store in Abingdon. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can succeed £26,091 GBP For more than 125 years, Miele has been a family-owned, family-run company. Based on this tradition, a healthy balance between the demands and the appreciation of our employees is very important to us. Besides following our objective of becoming “forever better” which our employees represent with their specialist knowledge, their ambition and with thinking ahead, we want to ensure that everyone can experience and profit from our good working environment here at Miele. Living and passing on our Miele values, as well as working in teams to further develop our innovative products, are important parts of our Miele culture at each of our 50 locations. What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers. Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.