Sales Co-Ordinator

Solent Hotel & Spa; Whiteley; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Free on-site parking

Health cash plan

28 days annual leave

Discounted room rates

Complimentary gym membership

Employee assistance programme

Job summary

Solent Hotel & Spa in Whiteley near Fareham invites applications for a Sales Co-ordinator to drive conference, events and bedroom sales in a luxury 4-star setting. Reporting to the Sales Office Manager, you will build strong relationships with agents and guests while managing inquiries and proposals to best fit client needs.

You will oversee bookings from enquiry through to handover to operations, deepen knowledge of bedrooms, conferences and rates, and conduct show rounds to showcase our unique

Qualifications

• Experience in hospitality sales or events is preferred.
• Excellent communication and organisational skills are essential.

Responsibilities

• Forge relationships with agents and guests.
• Advising guests on hotel facilities to enhance stays.
• Respond to enquiries with tailored proposals.
• Manage bookings from initial enquiry to handover to operations.
• Learn and apply rate strategies for bedrooms, conferences and events.
• Conduct show rounds to highlight selling points.
• Communicate with warmth and hospitality to deliver an authentic experience.
• Work as part of a sales team to achieve targets.

Skills

Relationship building with agents and

Guest relationship management

Proposal writing and responding to Enq

Booking management

Hotel products knowledge

Show rounds / presentations

Communication & hospitality

Sales target achievement

Job description

If you are looking for a step into a Sales Co-ordinator role within a well renowned luxury 4-star hotel this position could be for you. Reporting to the Sales Office Manager as a Sales Co-ordinator you will have opportunity to gain exposure in two of the largest revenue generating areas of the business - conference, events & bedroom sales. Your role day to day will include:

• To forge great relationships with agents and guests alike.
• To be familiar with all-hotel facilities and services to advise guests/clients how best to enhance their stay/visit.
• Using your knowledge of the hotels products and services respond to enquires received, providing guests/clients with proposals to best suit their needs.
• To manage bookings from the initial enquiry through to the seamless handover to the operational team on arrival of the event/stay.
• Develop your knowledge of the hotel's bedrooms, conference and events product offerings and rate strategies.
• Conduct hotel show rounds to showcase the hotel's unique selling points.
• Communicate with guests/clients with warmth and hospitality to deliver an authentic and genuine experience.
• Work as part of a sales team to drive and achieve the sales targets. Whether you are an experienced Sales Co-Ordinator eager to work in this prestigious hotel or someone looking for their first step into a sales role we are seeking someone who is passionate about sales and the guest experience to join our fantastic team.
• If you have a flair for organisation, an eye for attention to detail and great communication skills and can turn ideas into reality for our guests and clients then this could be the role for you.

Solent Hotel & Spa, Rookery Avenue, Whiteley, Fareham, Hampshire, PO15 7AJ, A four star hotel featuring an award winning spa, rosette restaurant, business facilities and comfy bedrooms, Solent Hotel & Spa is perfectly located between Portsmouth and Southampton. With so much to offer to guests no two days are the same, whether hosting weddings, wine tastings or simply weekends away, a dedicated team are on hand to make sure everyone that visits the Solent wants to return. Owned by Daniel Thwaites, Solent Hotel & Spa is perfect for someone looking for a supportive work environment in a busy hospitality venue, on the edge of the Solent.

Benefits

• A competitive salary, negotiable dependent on experience
• Free on-site parking
• Stream - Ability to access up to 40% of your wages as you earn giving you more control over your finances
• 28 days annual leave (rising to 33 days after 5 years)
• Health cash plan and Employee Assistance Programme available 24/7
• Discounted Room Rates in our beautiful properties across the UK
• Discounted Friends & Family Bed & Breakfast Room Rates at out Hotels & Inns across the UK
• Complimentary membership of onsite gym
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Apprenticeships available
• Online access to high street discounts
• Life assurance & pension
• An engaging & supportive work environment
• Bespoke training & development programmes
• Great promotional opportunities across The House of Daniel Thwaites estate