Events Co-ordinator

Bowood Hotel Spa and Golf Resort; Calne; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

31 days annual leave

Meals whilst on duty

Uniform provided

Pension scheme

Free on-site parking

Free entry to Bowood House & Gardens

Discounted Golf Membership

Discounted spa treatments

Employee Assistance Programme

Company events

Career development opportunities

Job summary

Bowood is looking for an Events Coordinator to join our small, friendly Sales & Events team at our luxury hotel, spa and golf resort in Wiltshire. You will manage enquiries and bookings across weddings, conferences, meetings, corporate events, celebrations and golf, guiding each booking from enquiry to signed contract and delivery.

The role is predominantly office-based Monday to Friday, with flexibility to support events during evenings and weekends, including Christmas Party Nights and other

Qualifications

• Excellent verbal and written communication skills.
• Confidence communicating with clients by telephone and face-to-face.
• Strong relationship-building and customer service skills.
• A proactive, sales-focused approach with an eye for additional revenue opportunities.
• Excellent organisation and attention to detail, with the ability to manage multiple enquiries and events.
• Confidence working with different departments and stakeholders.
• Flexibility to work occasional evenings and weekends when events require.
• Own transport is essential due to the location and requirements of the role.

Responsibilities

• Handle and promptly respond to enquiries across weddings, conferences, meetings, corporate events, celebrations and golf.
• Proactively develop enquiries by telephone and convert opportunities into confirmed bookings.
• Manage the sales process from initial enquiry through to signed contract.
• Develop and maintain strong client relationships and manage allocated accounts.
• Work with the Sales & Events team to develop major accounts and maximise revenue opportunities.
• Prepare proposals, contracts, function sheets, invoices and other event documentation accurately and in line with company procedures.
• Coordinate with clients and hotel departments to ensure accurate communication and successful event delivery.
• Meet and greet clients on event days and provide a professional point of contact.
• Support the delivery of weddings, conferences, meetings, corporate events, celebrations, golf events and Christmas Party Nights.
• Maintain consistently high standards of customer service before, during and after every event.
• Keep client and event information accurate and up to date.

Skills

Organised

Commercial mindset

Excellent communication

Sales-focused

Job description

Are you an organised, confident and commercially minded events professional who loves creating memorable experiences?

Bowood is looking for an Events Coordinator to join our small, friendly Sales & Events team at our luxury hotel, spa and golf resort in Wiltshire.

You will manage enquiries and event bookings across weddings, conferences, meetings, corporate events, celebrations and golf, taking each booking from initial enquiry through to signed contract and successful event delivery.

The Role

Reporting to the Sales & Events Manager, you will help drive event sales while delivering an exceptional experience for every client.

The role is predominantly office-based Monday to Friday, with flexibility required to support events during evenings and weekends, including Christmas Party Nights and other key events.

Full-time and part-time applicants will be considered.

Key Responsibilities

• Handle and promptly respond to enquiries across weddings, conferences, meetings, corporate events, celebrations and golf.
• Proactively develop enquiries by telephone and convert opportunities into confirmed bookings.
• Manage the sales process from initial enquiry through to signed contract.
• Develop and maintain strong client relationships and manage allocated accounts.
• Work with the Sales & Events team to develop major accounts and maximise revenue opportunities.
• Prepare proposals, contracts, function sheets, invoices and other event documentation accurately and in line with company procedures.
• Coordinate with clients and hotel departments to ensure accurate communication and successful event delivery.
• Meet and greet clients on event days and provide a professional point of contact.
• Support the delivery of weddings, conferences, meetings, corporate events, celebrations, golf events and Christmas Party Nights.
• Maintain consistently high standards of customer service before, during and after every event.
• Keep client and event information accurate and up to date.

About You

We are looking for someone who is enthusiastic, organised, commercially focused and passionate about events and hospitality.

You will have:

• Excellent verbal and written communication skills.
• Confidence communicating with clients by telephone and face-to-face.
• Strong relationship-building and customer service skills.
• A proactive, sales-focused approach with an eye for additional revenue opportunities.
• Excellent organisation and attention to detail, with the ability to manage multiple enquiries and events.
• Confidence working with different departments and stakeholders.
• The ability to remain calm and effective when priorities change.
• A positive, flexible approach and the ability to work both independently and as part of a small team.
• Flexibility to work occasional evenings and weekends when events require.
• Previous experience in hotel events, wedding sales, conference and events, venue sales or hospitality is essential.
• Own transport is essential due to the location and requirements of the role.

Benefits include:

• 31 days annual leave including Bank Holidays
• Meals whilst on duty
• Uniform provided
• Pension scheme
• Free on-site parking
• Free entry to Bowood House & Gardens during the open season
• Discounted Golf Membership following successful probation
• Discounted spa treatments and 50% off TEMPLESPA products
• Employee Assistance Programme through Hospitality Action
• Company events
• Career development opportunities

If you are passionate about events, sales and hospitality, enjoy building relationships with clients and want to play a key role in delivering exceptional events at one of Wiltshire's most distinctive venues, we would love to hear from you.

Among the finest luxury 4 star hotels in Wiltshire, a stay at Bowood is one never to be forgotten. Located in Calne, the hotel is at the heart of the Bowood Estate, where we offer dreamy overnight stays, delicious home-cooked cuisine and a very warm welcome. With our award-winning spa and championship golf course, a stay can be as busy or as relaxed as our clients wish.