Sales Co-Ordinator

Compass Group; Stevenage; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading hospitality group as a Sales Coordinator for Conferences & Events. This role involves managing client enquiries, coordinating events, and ensuring exceptional service delivery. If you're organized and proactive, this is the perfect opportunity to thrive in a dynamic environment.

Qualifications

• Experienced in Conference & Events sales processes.
• Strong ability to drive conversions in wedding and social event sales.

Responsibilities

• Manage enquiries, handle calls and emails, and prepare documentation.
• Coordinate events by liaising with operations and ensuring client requirements are met.
• Conduct showrounds and support planning meetings.

Skills

Organization

Communication

Multitasking

Sales

Customer Service

Job description

Sales Coordinator - Conference & Events

Are you an experienced and organized Sales Executive with a passion for delivering exceptional events? We're looking for a proactive and detail-focused Sales Coordinator to join our dynamic Conference & Events team.

In this pivotal role, you will provide essential administrative support to our Sales and Events functions, acting as a key point of contact for clients and internal teams. If you thrive in a fast-paced environment, enjoy managing multiple priorities, and take pride in getting every detail just right, this role could be for you.

What You'll Be Doing:

1. Managing Enquiries: Handle incoming calls and emails, log enquiries, prepare documentation, and support the Head of Sales in converting enquiries into confirmed bookings.
2. Diary & Document Control: Maintain team calendars, produce event function sheets and signage, and ensure all documents are accurate and up to date.
3. Event Coordination: Liaise with operations, chefs, and other departments to clearly communicate event requirements, timings, and special requests.
4. Client Engagement: Conduct showrounds, support planning meetings, and provide a warm, responsive experience for clients from enquiry to post-event follow-up.
5. Sales Administration: Raise invoices, track payments, and help maximize revenue from weddings, social occasions, and corporate events.
6. Feedback & Follow-Up: Reach out to clients after events to gather feedback, resolve any issues, and encourage repeat bookings.

Who You Are:

• Confident and capable in Conference & Events sales processes
• Experienced in wedding and social event sales, with a strong ability to drive conversions
• Highly organized, with exceptional attention to detail and a pride in presentation
• A calm and solution-focused multitasker who works well under pressure
• A personable and professional communicator, comfortable hosting site visits and client meetings
• Proactive, self-motivated, and able to take ownership of your responsibilities
• Committed to providing outstanding service and ensuring every event is a success

About Us

Part of Compass Group UK&I, Restaurant Associates provides excellent hospitality through our food, drink, and services. We collaborate with our partners and clients to achieve great results. Our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces, as well as creating exceptional experiences in cultural and heritage destinations.

Compass Group UK&I is committed to fostering an inclusive environment where every individual can be themselves and has equal opportunities to advance in their careers. We aim to build a culture that respects and celebrates the diverse talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered, and to thrive—because diversity is our strength!