Sales Coordinator

Wolseley UK Limited; Colchester; On-site; GBP 25,000 - 29,000; Full time

Job summary

Join a leading trade merchant as a Sales Coordinator in Colchester. You will provide exceptional customer service, support the team with quotes and administration, and occasionally assist in the warehouse. Enjoy a competitive salary and excellent benefits including annual leave, pension scheme, and health support.

Benefits

Annual leave

Generous pension scheme

Potential to earn bonuses

Enhanced maternity/adoption leave

Access to online and high street discounts

Free access to healthcare

Cycle to Work scheme

Qualifications

• Customer service experience is desirable but not essential.

Responsibilities

• First point of contact for customers, providing exceptional service.
• Supporting the team with customer quotes and administration duties.
• Checking in with customers on project progress.

Skills

Customer Service

Job description

Up to £28,859.49 + Bonus + Excellent Benefits

Sales Coordinator - Colchester – Fusion Utilities

So, who are we? We are Fusion Utilities, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Coordinator based in Colchester you’ll be responsible for:

• Being the first point of contact for customers both over the phone and behind the trading counter, providing exceptional customer service at all times
• Supporting the team in the office with customer quotes, and general administration duties
• Checking in with customers to see how their projects are going and to understand if they need any further support
• You may occasionally be required to help out in the warehouse

This is a full-time, permanent role working 45 hours per week Monday to Friday between 7.00am – 5.00pm.

And here’s what we’d like you to have:

• To be able to build and maintain strong relationships with customers
• To be comfortable helping out in all areas of the branch, including the warehouse
• Customer service experience is desirable but not essential

We look forward to receiving your application!