Sales & Client Relations Specialist

Flotek; Wales; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Commission package

Staff Equity Scheme

Holiday entitlement

Job summary

Flotek Group is seeking an experienced Sales Administrator to join our team in Pencoed, Bridgend. This permanent, full-time position offers a £27,500 base salary plus a commission package with an expected OTE of £30,000.

You will be the primary point of contact for customers, building long-term relationships and supporting the sales team. Key duties include processing sales orders, account reviews, upselling products, renewing contracts, and liaising between customers and internal teams to

Qualifications

• A positive attitude with a can do approach to everything.
• IT and Comms knowledge preferable but not essential.
• Customer Service Experience
• Sales experience

Responsibilities

• Be the primary point of contact and build long-term relationships with customers
• Develop a trusted relationship with key accounts
• Complete Regular account reviews
• Upsell and cross sell products and services into existing customers
• Deal with sales orders for existing clients
• Complete regular analysis of our customers product penetration and look at ways to increase the footfall across our base
• Resign customer contracts
• Increase profitability across the customer base
• Ensure customer retention - meeting minimum renewal objectives
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
• Liaise between the customer and internal teams
• Deal with any inbound customer account queries
• Help customers with reviewing their latest technology requirements

Skills

Customer service

Sales experience

IT knowledge

Positive attitude

Job description

Flotek Group is seeking an experienced Sales Administrator to join our team in Pencoed, Bridgend. This permanent, full-time position offers a £27,500 base salary plus a commission package with an expected OTE of £30,000.

You will be the primary point of contact for customers, building long-term relationships and supporting the sales team. Key duties include processing sales orders, account reviews, upselling products, renewing contracts, and liaising between customers and internal teams to