Sales Associate, Menswear - Selfridges, London

CHRISTIAN DIOR COUTURE; Greater London; In loco; GBP 21.000 - 32.000; Tempo pieno

Descrizione del lavoro

Christian Dior Couture in London at the Selfridges concession is seeking a full‑time Sales Associate for the Menswear Team to develop client relationships and to become a specialist in Dior couture. You will greet, serve and advise customers with the highest standard of service, build loyalty through a 1-2-1 personal shopper style approach, and demonstrate product knowledge across all categories.

You will support the team in achieving targets, handle stock procedures, maintain visual standards,

Competenze

• Strong knowledge of Menswear.
• Previous experience within luxury fashion.
• Excellent communication and relationship building skills.
• Ability to build long-term relationships with clients.
• A passion for Christian Dior and our collections.
• Strong knowledge of fashion and trends.

Mansioni

• Greet, serve and advise customers with the highest standard of customer service at all times.
• Develop loyalty with customers by building relationships through a 1-2-1 personal shopper style approach to sales.
• Demonstrate product knowledge on all categories and keep aware of campaigns, new launches and promotions.
• Introduce add-on sales and achieve maximum sales potential in line with targets.
• Deal with customer complaints by liaising with the line manager when necessary.
• Be aware of sales targets and department performance on a daily and weekly basis.
• Follow all stock management procedures.
• Maintain housekeeping and display standards within the department.
• Be conversant with selling systems, cash handling, and exchanges.
• Maintain the highest standards of housekeeping and retail standards within the store.
• Take actions to maximise security and prevent theft of product.
• Ensure department operates in line with company procedures to minimise losses.
• Participate in team meetings and contribute positively.
• Carry out any additional duties as directed by management.
• Candidates must be available to work full-time 40 hours per week, with Monday to Sunday flexibility.

Conoscenze

Menswear knowledge

Luxury fashion experience

Excellent communication

Relationship building

Passion for Dior

Fashion trends

Descrizione del lavoro

Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

We are currently seeking a full-time passionate and driven Sales Associate to join our Menswear Team in our beautiful Selfridges concession, London, to develop client relationships and to become a specialist in Dior couture.

• To greet, serve and advise customers giving the highest standard of customer service at all times.
• Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
• To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
• Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets
• To deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure a knowledge of sales targets and department performance on a daily and weekly basis
• Follow all stock management procedures
• Support the team to maintain the highest standards of housekeeping and display within the department.
• To be conversant with selling systems, cash and credit and exchange procedures.
• To maintain the highest standards of housekeeping and retail standards within the store
• Take all actions necessary to maximise security and prevent theft of product
• To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses
• Participate in team meetings and make a positive contribution
• To carry out any additional duties as directed by the management team.
• Please note: Candidates must be available to work full-time 40 hours per week, with Monday to Sunday flexibility.

• Strong knowledge of Menswear
• Previous experience within luxury fashion
• Excellent communication and relationship building skills
• Ability to build long-term relationships with clients
• A passion for Christian Dior and our collections
• Strong knowledge of fashion and trends