Sales Associate, Menswear - Harrods

LVMH; Greater London; On-site; GBP 21,000 - 28,000; Full time

Job summary

Christian Dior Couture invites you to join our Harrods concession in London as a full-time Sales Associate in Menswear. You will develop client relationships and become a specialist in Dior couture, delivering exceptional service to our discerning clients.

You will stay informed on product knowledge, campaigns and new launches while supporting the team to meet targets and maintain the highest standards of luxury retail.

Responsibilities

• To greet, serve and advise customers giving the highest standard of customer service at all times.
• Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
• To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
• Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets
• To deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure a knowledge of sales targets and department performance on a daily and weekly basis
• Follow all stock management procedures

Job description

Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
We are currently seeking a full-time passionate and driven Sales Associate to join the Menswear Team within our beautiful Harrods concession in London, to develop client relationships and to become a specialist in Dior couture.

Job responsabilities

• To greet, serve and advise customers giving the highest standard of customer service at all times.
• Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
• To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
• Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets
• To deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure a knowledge of sales targets and department performance on a daily and weekly basis
• Follow all stock management procedures