Sales Associate

TN United Kingdom; Chelmsford; On-site; GBP 16,000 - 60,000; Full time

Job summary

Join a dynamic automotive sales team in Chelmsford, where you'll thrive as a key point of contact for guests. This full-time role offers an exciting opportunity to sell vehicles and related products while ensuring exceptional customer experiences. You'll develop your skills in a supportive environment that values integrity and professionalism. With a competitive salary and a range of attractive perks, including a company car and generous annual leave, this position is perfect for those passionate about the automotive industry and customer service. Embrace your potential and drive your career forward with us!

Benefits

Company Car

31 Days Paid Annual Leave

Preferential rates for servicing

Fantastic discounts on vehicle sales

Life Insurance Benefit

Cycle To Work Scheme

Length of Service Recognition Scheme

Associate Awards Event

Associate Assistance Programme

Qualifications

• Outstanding customer service skills with the ability to handle conflicting demands.
• Previous sales experience within the motor industry is preferred, but not essential.

Responsibilities

• Achieve performance targets while delivering a high level of guest satisfaction.
• Comply with FCA requirements and maintain quality brand standards.

Skills

Customer Service

Sales Experience

Communication Skills

Organizational Skills

Interpersonal Skills

Education

Full UK Driving Licence

Job description

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The opportunity for an Automotive Sales Person join a friendly team within County Motor Works - Chelmsford. We believe that by identifying your potential and investing in your future, you will be able to develop skills and gain the experience that will enrich your career prospects.

• Salary Basic £16,000 – £60,000 OTE
• Bonus/Commission
• Company Car
• 31 Days Paid Annual Leave (Including Bank Holidays)
• Preferential rates for servicing, MOTs and parts
• Fantastic discounts on vehicles sales
• Access to a vehicle Flexi-lease affinity scheme through SOGO www.sogomobility.co.uk
• Life Insurance Benefit
• Cycle To Work Scheme
• Length of Service Recognition Scheme
• Associate Awards Event
• Associate Assistance Programme (AAP) -Confidential access to a range of support and advice, including a confidential helpline,counselling sessions, access to a Doctor24/7, physio advice and support from other Health Experts.

Job Role

To achieve agreed performance targets and act as a brand ambassador whilst effectively delivering the Company’s Guest Experience. Be a key point of contact for all guests, selling vehicles and related products effectively, whilst upholding a high level of guest satisfaction.

• Comply with all FCA requirements and operate within legislative guidelines at all times.
• Continually develop knowledge relating to market trends and products in a proactive manner and in line with appropriate internal and external training opportunities.
• Complete Guest Experience Foundation training as part of a probationary period, achieving at least the company’s minimum training pass standard.
• Maintain quality brand standards of dress, attitude, guest care, honesty and health and safety in order to portray a professional image to guests at all times.
• Deal professionally with guests from initial contact to satisfactory completion of sale, including vehicle hand-over and follow up as per brand standards, following a structured process and enabling set levels of profit to be achieved.
• Utilise and uphold the department’s defined working systems, procedures and standards (including legal requirements, etc.) to ensure accuracy of paperwork and security of cash, cheques, vehicles and other company resources.

Work Pattern

This is a full-time position, with a day off in the week, including weekends on a rota basis.

Monday – Friday 08:30 – 18:00 (1 day off in the week)

Saturday 08:30 – 17:30

Sunday 10:30 – 16:00 (on a rota basis)

Successful applicants will possess and be able to offer;

• Full UK Driving Licence or equivalent
• Previous Sales experience within the motor industry is preferred, but not essential
• Previous experience within Customer Service is essential
• Possess outstanding customer/guest service skills with the ability to handle conflicting demands
• Have an understanding of database management and excellent administrative skills
• Possess excellent communication, organisation and interpersonal skills
• Passion and ability to deliver an outstanding guest experience
• Enthusiastic, friendly and helpful
• Respectful and courteous to guests and colleagues
• Honest with high levels of integrity and drive to succeed

This job offer will be subject to Basic DBS Certificate Disclosure and an adverse financial background check.