Sales Assistant - Northampton

Cytech; Blackfield; Remote; GBP 31.000 - 32.000; Vollzeit

Benefits dieser Stelle

Competitive pay dependent onExperience

28 days’ paid holiday per year

Cycle to Work scheme

Work with leading cycling brands

Zusammenfassung

Leisure Lakes Bikes in Northampton is hiring a Sales Assistant to deliver excellent customer service and expert product knowledge on a busy shop floor. You’ll help riders find the right solutions, manage stock, and support workshop diary operations.

We offer 28 days’ holiday, cycle-to-work scheme, and the chance to work with leading cycling brands in a customer-focused, team-oriented environment.

Qualifikationen

• Experience delivering excellent customer service and product knowledge.
• Able to work on a busy shop floor and assist customers with product choices.
• Comfortable using EPOS tills and workshop diary systems.

Aufgaben

• Providing outstanding customer service and product knowledge
• Operating our workshop diary and booking system
• Using the EPOS till system
• Managing stock and assisting with stock takes
• Liaising with manufacturers and suppliers
• Undertaking general shop duties to support the smooth running of the store

Kenntnisse

Customer service

Teamwork

Retail sales

Tools

EPOS till system

Workshop diary

Stock management software

Jobbeschreibung

Salary Range: £30.800 + Performance bonus / £32.000 + Performance Bonus

We are a family-run cycle retailer with stores nationwide and a thriving e-commerce operation. Proud to be one of the UK’s leading cycling retailers, we have built our reputation on exceptional customer service, earning a 5-star Trustpilot rating and the loyalty of cyclists across the country.

We offer an extensive range of mountain bikes, road bikes, and e-bikes from the world’s leading brands, alongside clothing, accessories, and equipment. Our expert workshop teams provide professional servicing and repairs, ensuring we support our customers at every stage of their cycling journey.

Passionate about cycling and committed to excellence, we’re always looking for enthusiastic individuals to join our growing team and help deliver the outstanding experience our customers have come to expect.

Join the Team at Leisure Lakes Bikes – Northampton

Are you passionate about cycling and looking to start or develop your career within the cycle industry?

At Leisure Lakes Bikes, we are looking for enthusiastic and motivated individuals to join our sales team in Northampton

Skills/Experience Required

Role requirements

As a Sales Assistant, you will play a key role in delivering excellent customer service and supporting the day-to-day operation of our store. You will be working on a busy shop floor, assisting customers with product advice, answering questions, and helping riders find the right solutions for their needs.

Your responsibilities will include:

• Providing outstanding customer service and product knowledge
• Operating our workshop diary and booking system
• Using the EPOS till system
• Managing stock and assisting with stock takes
• Liaising with manufacturers and suppliers
• Undertaking general shop duties to support the smooth running of the store

What We’re Looking For

We are seeking individuals who are:

• Proactive and hard-working
• Passionate about cycling and the cycling industry
• Professional, courteous, and customer-focused
• Able to work effectively as part of a team

At Leisure Lakes Bikes, we are committed to treating everyone with respect and dignity. We expect all team members to uphold these values when dealing with customers, colleagues, and suppliers.

What We Offer

• Competitive rates of pay (dependent on experience)
• 28 days’ paid holiday per year
• Access to our Cycle to Work scheme
• The opportunity to work with some of the best brands and products in the cycling industry

Working Hours

Our Northampton store operates over seven days per week with trading hours typically ranging from 9:00am to 8:00pm. Successful candidates must be flexible and available to work across these operating hours, including weekends and peak trading periods. Split shifts will be required

If you have the relevant experience and a genuine passion for cycling, we’d love to hear from you!