Sales Assistant

Wolseley Group; Leeds; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonus potential

Healthcare access

Cycle to Work

Job summary

Wolseley Group, through Plumb Centre Garforth, is seeking a Sales Assistant to support trade customers at the Garforth branch. The role includes counter sales, answering inquiries, and driving growth by reconnecting with customers. Warehouse tasks and occasional van deliveries form part of the duties.

This full-time position offers a 40-hour week, with early weekdays and Saturday rota shifts; driving licence is beneficial and plumbing/heating knowledge is preferred.

Qualifications

• Face-to-face sales and customer service experience.
• Warehousing experience including stock handling and order picking.
• Comfortable delivering excellent customer service and supporting branch operations.
• Willingness to learn and work well in a team.

Responsibilities

• Serving customers on the trade counter with product advice and recommendations.
• Responding to customer enquiries by phone and email promptly and courteously.
• Proactively contacting previous customers to regain business.
• Identifying opportunities to drive sales within the branch.
• Carrying out general warehouse duties including stock packing and checking.
• Occasionally driving a 3.5T van to local customers.

Skills

Face-to-face customer service

Sales experience

Heavy lifting

Delivery driving

Job description

Salary:

£26,695 + Bonus + Excellent Benefits

Sales Assistant - Garforth (LS25 2JY) - Plumb Centre

So, who are we?

We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

In addition to the £26,695 salary, there are also benefits on tap – including…

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Assistant based in our Garforth branch you’ll be responsible for:

• Serving customers on the trade counter by understanding their specific needs and providing advice and product recommendations
• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
• Making outbound phone calls to previous customers to regain their business
• Actively identifying and pursuing opportunities to drive sales within the branch, engaging both new and existing customers
• General warehouse duties including booking incoming stock onto the system and putting it away and picking and packing customer orders which will involve manual handling heavy stock e.g. boilers, radiators, sinks and toilets
• Driving a 3.5T van on occasion to make deliveries to local customers

This is a full time time permanent role working 40 hours per week, Monday to Friday 07.30am - 4.30pm and Saturday mornings on a rota basis 08.00am - 12.00pm.

And here’s what we’d like you to have:

• A Driving Licence would be beneficial
• Plumbing & Heating knowledge is ideal
• Previous Face to Face sales and customer service experience
• Warehouse experience
• The ability to deliver outstanding customer serviceTo be a team player who is happy to assist in all areas to ensure the smooth running of the branch
• Eagerness to learn, with a positive and enthusiastic attitude and a strong work ethic
• To be comfortable lifting heavy items