Sales and Events Coordinator

Oyster Recruitment Limited; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading venue in Birmingham is seeking a proactive Sales and Events Coordinator to manage event bookings and client relationships. This role involves handling enquiries, coordinating event details, and ensuring smooth delivery of events. The ideal candidate will have experience in events, excellent communication skills, and a passion for creating memorable experiences.

Benefits

20 days holiday plus public holidays

Contributory pension scheme

Employee assistance program

Numerous staff discounts

Day off for your birthday

Discounted tickets

Staff discount in food and drink outlets

Qualifications

• 2+ years experience in events or sales coordination.
• Excellent client-facing skills and solution-focused approach.

Responsibilities

• Handle enquiries and convert leads into bookings.
• Coordinate event details and manage supplier relationships.
• Oversee event delivery and ensure client satisfaction.

Skills

Communication

Organizational Skills

Client-facing Skills

Tools

CRM Systems

Booking Platforms

Office Software

Job description

Job Description

Are you a natural organiser with a flair for sales and a passion for creating standout experiences?

We're looking for a confident, proactive Sales and Events Coordinator to join a leading and renowned venue to deliver exceptional events and build lasting client relationships.

This is a varied, people-focused role where you'll take ownership of event enquiries from start to finish, converting leads into bookings, fine-tuning the details, and ensuring everything runs smoothly. You'll be the go-to person for clients, helping them shape their events while working closely with internal teams and suppliers to bring everything together seamlessly.

Key Responsibilities for this Sales and Events Coordinator Role:

• Handling incoming enquiries across multiple platforms and responding quickly with tailored, professional proposals
• Guiding clients through the booking process, offering expert advice on space usage, packages, and pricing
• Hosting show rounds and representing the venue at networking events, exhibitions, and familiarisation visits
• Finalising event details with clients, including catering, AV, equipment, room layouts, and special requests
• Preparing detailed function sheets, checklists, and schedules
• Coordinating with suppliers, managing booking tools and systems, and keeping accurate records of each event
• Looking for upselling opportunities and supporting the wider team in meeting revenue targets
• Being onsite where needed to oversee event delivery and ensure a smooth client experience from start to finish
• Maintaining strong relationships with clients and ensuring feedback is gathered and acted upon to drive improvements

What They're Looking For:

• Experience working in events, hospitality, or conference venues, ideally 2+ years in a sales or coordination role
• A confident communicator with excellent client-facing skills and a calm, solution-focused approach
• Comfortable managing multiple bookings, working to deadlines, and staying organised under pressure
• Familiar with CRM systems, booking platforms, and standard office software
• Someone with great attention to detail, commercial awareness, and a genuine passion for people and events

Benefits:

• 20 days holiday plus public holidays
• Contributory pension scheme
• Employee assistance program
• Numerous staff discounts
• Day off for your birthday
• Discounted tickets
• Staff discount in the REP food and drink outlets

If you are an experienced Sales and Events Coordinator with a passion for planning and a sharp eye for opportunity, we'd love to hear from you. Apply now and help shape experiences that leave a lasting impression.

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