Sales Advisor - Stone

Scrivens-Opticians-; Stone; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Training provided

Staff discounts

Team culture

Career pathways

Discount scheme

28 days leave

Job summary

Scrivens Opticians & Hearing Care in Stone is seeking a friendly Sales Advisor to greet customers, help them choose glasses or hearing products, and process sales with care.

You’ll work as part of a welcoming team, receive full training, enjoy staff discounts, and have a clear path into senior sales or clinical roles. 28 days leave pro-rata and a competitive salary await the right candidate.

Qualifications

• Friendly, approachable attitude and strong communication skills.
• Customer service or retail experience is preferred but not essential.
• Ability to work as part of a team and independently, with initiative.

Responsibilities

• Greet customers with warmth and professionalism.
• Assist customers in selecting optical and hearing products.
• Provide clear, helpful advice on frame styles, lenses, and hearing care.
• Process sales and bookings using in-branch systems.
• Support stock management and merchandising.
• Keep the store clean, welcoming, and well presented.
• Collaborate with Optometrists, Hearing Aid Audiologists and the branch team for a seamless journey.

Skills

Customer service

Communication

Teamwork

Basic IT skills

Job description

About the role

At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives.

Whether it’s helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you’ll deliver friendly, expert service in a fast-paced, customer-focused environment.

This role is full time Maternity cover.

Responsibilities

• Greet customers with warmth and professionalism
• Assist customers in selecting optical and hearing products
• Provide clear, helpful advice on frame styles, lenses, and hearing care
• Process sales and bookings using in-branch systems
• Support stock management and merchandising
• Keep the store clean, welcoming, and well presented
• Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey

What we’re looking for

We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential.

The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.

What we offer

• Competitive salary with opportunities to progress
• Full training and support from day one
• Staff discounts on optical and hearing products
• A welcoming team and family-run company culture
• Career pathways into senior sales, management, or clinical roles
• Generous staff discount scheme
• 28 days annual leave including bank holidays (pro-rata)