Sales Advisor - Fishponds

Scrivens-Opticians-; Bristol; Sur place; GBP 18 000 - 23 000; Plein temps

Avantages offerts par ce poste

Staff discounts

Training provided

Career progression

Team culture

Annual leave

Résumé du poste

Scrivens Opticians & Hearing Care is seeking a Sales Advisor to welcome customers and help them choose optical and hearing products. You will deliver friendly service and work in a fast-paced, customer-focused store environment.

The role emphasizes strong communication, a willingness to learn, and the ability to work both in a team and independently. Full training and opportunities for progression are provided.

Qualifications

• Customer-facing role experience preferred but not required.
• Strong communication and interpersonal skills are essential.
• Willingness to learn and grow in a supportive environment.

Responsabilités

• Greet customers with warmth and professionalism.
• Assist customers in selecting optical and hearing products.
• Provide clear, helpful advice on frame styles, lenses, and hearing care.
• Process sales and bookings using in-branch systems.
• Support stock management and merchandising.
• Keep the store clean, welcoming, and well presented.
• Collaborate with Optometrists, Hearing Aid Audiologists and branch team.

Connaissances

Customer service

Communication

Teamwork

Attention to detail

Basic IT skills

Description du poste

About the role

At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives.

Whether it’s helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you’ll deliver friendly, expert service in a fast-paced, customer-focused environment.

Responsibilities

• Greet customers with warmth and professionalism
• Assist customers in selecting optical and hearing products
• Provide clear, helpful advice on frame styles, lenses, and hearing care
• Process sales and bookings using in-branch systems
• Support stock management and merchandising
• Keep the store clean, welcoming, and well presented
• Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey

What we’re looking for

We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential.

The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.

What we offer

• Competitive salary with opportunities to progress
• Full training and support from day one
• Staff discounts on optical and hearing products
• A welcoming team and family-run company culture
• Career pathways into senior sales, management, or clinical roles
• Generous staff discount scheme
• 28 days annual leave including bank holidays (pro-rata)