Sales Advisor - Fishponds

Scrivens Opticians & Hearing Care; West of England; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Full training and support from day one

Staff discounts on optical and hearing

Welcoming team and family-run culture

Career pathways into senior sales or管理

Generous staff discount scheme

28 days annual leave including bank or

Job summary

Scrivens Opticians & Hearing Care is seeking a Sales Advisor to be the first contact for customers, helping them choose products and services that improve their lives.

You will work with the team to greet customers warmly, offer expert advice on optical and hearing solutions, and process bookings. The role supports stock, merchandising, and a seamless customer journey within a welcoming, family-run environment.

Qualifications

• Friendly, approachable attitude and strong communication skills.
• Customer service or retail experience is preferred but not essential.
• Basic IT skills and attention to detail are required.

Responsibilities

• Greet customers warmly and professionally.
• Assist customers in selecting optical and hearing products.
• Provide clear advice on frame styles, lenses, and hearing care.
• Process sales and bookings using in-branch systems.
• Support stock management and merchandising.
• Keep the store clean, welcoming and well presented.
• Collaborate with Optometrists, Hearing Aid Audiologists and the wider team.

Skills

Customer service

Retail experience

IT skills

Team player

Tools

POS systems

Job description

About The Role

At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you’ll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives.

Responsibilities

• Greet customers with warmth and professionalism
• Assist customers in selecting optical and hearing products
• Provide clear, helpful advice on frame styles, lenses, and hearing care
• Process sales and bookings using in-branch systems
• Support stock management and merchandising
• Keep the store clean, welcoming, and well presented
• Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey

What we’re looking for

We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential.

The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.

What We Offer

• Competitive salary with opportunities to progress
• Full training and support from day one
• Staff discounts on optical and hearing products
• A welcoming team and family-run company culture
• Career pathways into senior sales, management, or clinical roles
• Generous staff discount scheme
• 28 days annual leave including bank holidays (pro-rata)