Sales Advisor

Hendy Group; Kemp Town Estate; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Salary + uncapped commission

40 hour work week

Induction & training programme

Family leave benefit

Life Insurance

Pension scheme

25 days holiday + BH

Job summary

Hendy Group is seeking a New & Used Car Sales Advisor for Renault in Brighton. You will build rapport with customers, assess needs and recommend the most suitable vehicles and services.

Responsibilities include negotiating vehicle prices and trade-ins, calculating finance options, maximising sales, upselling accessories and coordinating test drives and handovers. The role requires a full UK driving licence, a stable work history and a customer‑service focus.

Qualifications

• Excellent customer service and rapport-building skills.
• Stable work history with drive to produce results.
• Confident with Excel and numbers.
• Full UK driving licence.
• Automotive sales experience preferred or strong sales track record.

Responsibilities

• Build rapport with customers and assess needs to recommend suitable products.
• Negotiate vehicle prices and trade-ins.
• Calculate finance payments and loan options.
• Maximise sales to hit vehicle targets.
• Upsell accessories and aftersales services.
• Prospect new and existing customers to grow the database and repeat business.
• Schedule appointments, test drives and handovers.
• Assist Sales Admin with vehicle orders and finance documents.
• Pre-employment checks including right to work and DBS.

Skills

Customer service

Sales experience

Excel

Tools

Excel

Job description

Hendy Induction

Hendy Induction - please be advised that any new starters joining the business in their first week will be expected to attend a structured induction programme that will involve 2 days at our training academy in Portsmouth. More details will be shared at interview.

The Sales Advisor Opportunity:

In this New & Used Car Sales Advisor role you will:

• Build rapport with customers and, using sound knowledge, accurately assess their needs and recommend the most suitable products and services;
• Negotiate the sale price of the vehicles including possible trade-in values;
• Calculate finance payments including cash or car loans;
• Maximise every sales opportunity to achieve vehicle sales and profit targets;
• Upsell accessories and additional aftersales services;
• Proactively prospect new and existing customers to maintain your database and ensure repeat business;
• Create and coordinate customer appointments, schedule test drives and arrange handover appointments;
• Support the Sales Administrators with accurately processing all documentation relating to vehicle sales including vehicle orders and finance agreements;
• Successful candidates will be subject to appropriate pre-employment checks, including right to work verification and DBS checks.

Have a real drive and desire to produce results;

Able to build outstanding customer relationships;

Have a stable working history;

Be a customer service champion where you exceed your customers' expectations in every element of their buying experience;

Confident Excel user;

Automotive industry or vehicle sales experience would be preferable; however, we will consider applicants with a good sales track record outside of the industry;

A full UK driving licence.

Hendy Group is a family-run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.

Driven? Ambitious? Passionate about what you do? Prepared to be an expert in your field? If you've answered yes to all of these then we have an exciting and rewarding career just waiting for you. We have an excellent opportunity to join our New & Used Car Sales team at Renault in Brighton.

The Rewards

As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment.

In addition, you can expect the following benefits:

• Starting salary of £25,500, plus uncapped commission.
• 40 hour working week.
• Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
• Enhanced family leave benefit.
• Life Insurance;
• Bupa Healthcare Cash Plan for you and your family;
• Opportunity to join the company pension scheme;
• 25 days holiday (plus bank holidays), increasing with length of service;
• Discounts on new vehicle, used vehicle, service and parts purchases;
• Various perks and discounts with high street and online retailers and services.