Sales Advisor

Jewson; Glasgow; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive basic salary

Performance related bonus

34 days holiday per year

Pension with Aviva/L&G

Job summary

Jewson, part of Stark UK, is seeking a customer-focused branch team member in Glasgow. The role is full-time (Mon-Fri 7:30–17:00, every other Saturday 08:00–12:00) at 257 Glasgow Road, Rutherglen.

You will interact with customers, process orders, manage deliveries, and help maintain a tidy, well-stocked branch. You’ll join a supportive team with a focus on community and decency, with a bonus potential and pension benefits.

Qualifications

• Experience in customer service or retail environment preferred.
• Strong communication and interpersonal skills.
• Able to work as part of a team and adapt to a busy branch environment.

Responsibilities

• Learn Jewson product lines and services to assist customers effectively.
• Build relationships with new and existing customers face-to-face and over the phone.
• Process orders and payments using in-house systems; organise deliveries and update accounts.
• Keep the branch clean and presentable to make a strong first impression.
• Maintain stock levels and conduct regular stock counts; support colleagues with improvements.

Skills

Customer service

Communication

Team work

Positive attitude

Job description

At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!

This is a full-time role working Monday-Friday 7:30 – 17:00, and every other Saturday from 08:00-12:00.

Address: 257 Glasgow Road, Rutherglen, GLASGOW, G73 1SG

What You’ll Be Doing

• Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values
• Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
• Use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey
• Keep the branch looking clean and tidy, to make a great first impression on our customers
• Maintain stock levels, carrying out regular stock counts
• Work with colleagues to suggest opportunities for improvement

What We’re Looking For

• Enthusiasm - Positivity and unyielding passion for the merchant world.
• Decency – Honesty, integrity, and mutual respect
• Team Spirit - A genuine desire to help others, working collaboratively and achieving results together.
• Pride - Dedication in producing top-notch results.

What's in it for you

• Competitive Basic Salary
• Performance Related Bonus
• 34 days holiday per year
• Retirement Savings Plan (Pension) with Legal & General
• Life Assurance, from your first day of employment you are automatically covered for a lump sum death in service benefit of 2x your basic salary. If you join the STARK Building Materials Retirement Savings Plan and contribute a minimum of 4% of your Pensionable Earnings, this increases to 4x your Pensionable Earnings.
• Work Perks, giving you access to hundreds of high street and online discounts through Reward Gateway.
• Aviva Digicare+ Workplace App, including access to a Digital GP, second medical opinions, mental health consultations, bereavement support and nutritional advice.
• Voluntary benefits including Car Salary Sacrifice with VWFS, Cycle2Work, Benenden Healthcare and Critical Illness Cover.
• Refer a Friend Scheme.
• Wellbeing Centre via Work Perks.
• Flexible working opportunities and hybrid working, where the role allows.

Why Choose Us?

Quality

We're committed to providing outstanding products and service that consistently exceed our customers' expectations.

Supportive Environment

Join a culture that prioritises your development, giving you the tools, support and encouragement to succeed.

Professional Development

We're invested in your future through apprenticeships, training and mentoring programmes designed to help you grow your career.