Sales Advisor

Wolseley; City Of London; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonus potential

Maternity leave

Discounts

Healthcare

YuLife app

Cycle to Work

Job summary

Plumb Centre in Bideford, part of the Wolseley Group, is seeking a Sales Assistant to help customers on the trade counter with product recommendations and quotes.

You will build relationships, drive repeat business, respond to inquiries by phone and email, and support in all branch duties including stock handling.

This is a full-time role with 40 hours per week, Monday to Friday 8am–5pm, and Saturdays 1 in 3, 8am–12pm paid as overtime. Includes benefits.

Qualifications

• Knowledge in plumbing & heating is beneficial
• Proven experience in a face to face sales/customer service position
• Great communication skills and a customer-first approach
• Great team player and willing to support in all areas of the branch

Responsibilities

• Serving customers on the trade counter by understanding their specific needs and providing product recommendations and quotations.
• Building relationships with customers with the aim of driving repeat business, enhancing customer experience, and maximising lifetime value.
• Responding to customer enquiries via phone & email providing quotes promptly and courteously, with a proactive attitude.
• General warehouse duties including booking incoming stock onto the systems and putting it away and picking & packing customer orders.

Skills

Face-to-face sales experience

Customer service

Communication skills

Team player

Job description

Sales Assistant - Bideford - Plumb Centre

Serving customers on the trade counter by understanding their specific needs and providing product recommendations and quotations.

Building relationships with customers with the aim of driving repeat business, enhancing customer experience, and maximising lifetime value.

Responding to customer enquiries via phone & email providing quotes promptly and courteously, with a proactive attitude.

General warehouse duties including booking incoming stock onto the systems and putting it away and picking & packing customer orders.

Requirements

• Knowledge in plumbing & heating is beneficial


• Proven experience in a face to face sales/customer service position


• Great communication skills and a customer-first approach


• Great team player and willing to support in all areas of the branch

Salary & Benefits

£26,695 + Bonus + Excellent Benefits

• Annual leave (increasing with length of service)


• a generous pension scheme (matched up to 9%)


• potential to earn bonuses


• enhanced maternity / adoption leave


• access to a great range of online and high street discounts


• free access to healthcare


• our popular YuLife app


• our Cycle to Work scheme and more!

About Us

We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

Work Hours & Contract

This is a full time, 40 hour permanent role - Monday to Friday between 8am - 5pm. Saturday working 1 in 3, 8am to 12pm, paid as overtime.