Sales Administrator – Remote-Ready, Customer-Focused

Yorkshire Housing; Leeds; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

26 days annual leave

Bank Holidays

Pension scheme with employer match

Wellbeing package (My GP, counselling)

Career development opportunities

Job summary

Yorkshire Housing’s Space Homes division is hiring a Sales Administrator on a fixed-term contract to support customer records, data management and liaising with solicitors and agents during the homebuying journey.

You’ll collaborate with Sales Officers, mortgage brokers and internal teams to keep sales moving smoothly, while delivering strong customer service and meticulous record-keeping.

Qualifications

• Experience in property sales or a similar admin-heavy role.
• Strong IT skills with Excel proficiency.
• Excellent organisational and communication abilities.

Responsibilities

• Respond to customer enquiries by phone, email and sometimes in person.
• Maintain accurate customer, property and sales records on the CRM and internal systems.
• Arrange viewings and valuations.
• Guide customers through the Shared Ownership application and qualification process.
• Review application documents to ensure compliance with Homes England guidance and Allocations Policy.
• Liaise with mortgage brokers and financial advisers to obtain affordability assessments.
• Review contracts and leases to ensure accuracy before governance sign-off.
• Process purchase orders, invoices, customer payments and account reconciliations.
• Share handover packs with customers and internal teams before and after completion.
• Provide administrative support to help the Sales Team meet service standards and targets.

Skills

Excel

Attention to detail

Organisational skills

Communication

Tools

CRM systems

Job description

Yorkshire Housing’s Space Homes division is hiring a Sales Administrator on a fixed-term contract to support customer records, data management and liaising with solicitors and agents during the homebuying journey.

You’ll collaborate with Sales Officers, mortgage brokers and internal teams to keep sales moving smoothly, while delivering strong customer service and meticulous record-keeping.