Sales Administrator - Meaningful AAC Solutions

Guardian Jobs; England; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Collaborative culture

Benefits package

Wellbeing support

Growth opportunities

Job summary

Guardian Jobs client, a leader in augmentative and alternative communication technology, seeks an experienced Sales Administrator for the UK & Ireland sales team. You will coordinate enquiries, appointments, quotations, trials and long-term loan requests to help people access communication technology.

You will maintain accurate CRM data, generate pipeline reports, and collaborate with Sales, Marketing, Trials and Operations to deliver a cohesive customer experience.

Qualifications

• At least three years’ experience supporting a sales, customer service or commercial team.
• Experience producing KPI, sales pipeline or performance reports.
• Experience using CRM or business systems to maintain accurate and complete records.
• Knowledge of assistive technology, healthcare, education or disability services.
• Experience qualifying leads and following up sales opportunities.

Responsibilities

• Acting as a welcoming first point of contact for sales enquiries and leads.
• Triaging and qualifying enquiries so customers receive the right support promptly.
• Coordinating appointments, diaries, customer communications and wider sales activity.
• Providing clear and helpful information about our client’s products and services.
• Preparing accurate quotations and supporting opportunities from initial enquiry through to purchase.
• Coordinating professional assessments, equipment trials and long-term loan requests.
• Maintaining complete and accurate customer, activity and opportunity records within their CRM and business systems.
• Producing timely sales, pipeline, trial, KPI and performance reports.
• Working closely with colleagues in Sales, Marketing, Trials and Operations to create a joined-up customer experience.

Skills

Sales operations

CRM systems

KPI reporting

Customer service

Data analysis

Tools

CRM software

Microsoft Excel

Job description

Guardian Jobs client, a leader in augmentative and alternative communication technology, seeks an experienced Sales Administrator for the UK & Ireland sales team. You will coordinate enquiries, appointments, quotations, trials and long-term loan requests to help people access communication technology.

You will maintain accurate CRM data, generate pipeline reports, and collaborate with Sales, Marketing, Trials and Operations to deliver a cohesive customer experience.