Sales Administrator-Manufacturing

George Blake Limited; Reading; On-site; GBP 27,000 - 32,000; Full time

Job summary

George Blake Limited is seeking an experienced Sales Administrator to join their manufacturing business in Reading. You will support the sales and commercial team from enquiry through to delivery, ensuring orders are processed accurately and efficiently.

The role requires experience in sales administration or order processing, familiarity with ERP/CRM systems, and strong communication with customers. You will work with production, purchasing and logistics to keep orders on track and maintain

Qualifications

• Previous experience in Sales Administration or Order Processing roles.
• Experience in manufacturing, engineering or industrial environments is beneficial.
• Strong attention to detail and excellent customer service skills.

Responsibilities

• Processing customer orders accurately and efficiently
• Preparing quotations and responding to customer enquiries
• Liaising with customers regarding orders, lead times and deliveries
• Working closely with production, purchasing and logistics teams
• Updating customer records and order information on ERP/CRM systems
• Raising invoices and supporting general sales administration
• Monitoring outstanding orders and keeping customers updated
• Handling telephone and email enquiries
• Supporting the sales team with reports, documentation and general administration
• Resolving order or delivery queries where required

Skills

Order processing

Sales administration

Customer service

Communication skills

Attention to detail

Education

Tools

ERP/MRP systems

CRM systems

Excel

Outlook

Job description

Sales Administrator – Manufacturing

We are currently recruiting for an experienced Sales Administrator to join a well-established manufacturing business.

This is a varied position supporting the sales and wider commercial team, helping to ensure customer orders are processed accurately and efficiently from initial enquiry through to delivery.

Sales Admin Key Responsibilities

• Processing customer orders accurately and efficiently
• Preparing quotations and responding to customer enquiries
• Liaising with customers regarding orders, lead times and deliveries
• Working closely with production, purchasing and logistics teams
• Updating customer records and order information on ERP/CRM systems
• Raising invoices and supporting general sales administration
• Monitoring outstanding orders and keeping customers updated
• Handling telephone and email enquiries
• Supporting the sales team with reports, documentation and general administration
• Resolving order or delivery queries where required

About You

We are looking for someone who has previous experience within a Sales Administration, Sales Support, Order Processing or Customer Service position.

Experience working within a manufacturing, engineering or industrial environment would be highly beneficial.

• Previous sales administration or order processing experience
• Experience working with ERP/MRP or CRM systems
• Strong attention to detail
• Excellent communication and customer service skills
• Good Microsoft Office skills, particularly Excel and Outlook
• The ability to manage multiple orders and priorities
• A proactive and organised approach to your work

The Opportunity

This is an excellent opportunity to join an established manufacturing company in a key sales support position, working as part of a friendly and collaborative team.

If you have experience within sales administration, order processing or manufacturing customer support, we would be keen to hear from you.