Sales Administrator: Customer Care & Order Fulfillment

Travail Employment Group; Stonehouse; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Company Pension Scheme

On site parking

Health pro's

28 days holiday

Job summary

Travail Employment Group is seeking a proactive Sales Administrator in Stonehouse to join a busy team on a permanent basis. The role is a 37.5-hour week, Monday to Friday, 8:30am to 5pm, with a salary of £25,350 per annum.

You will handle inbound calls, place and input orders, coordinate with other departments to ensure on-time dispatch and delivery, and provide excellent customer service. The successful candidate will be reliable, punctual, and able to multi-task in a fast-paced environment.

Responsibilities

• Receive a large number of incoming calls as a first point of call in to the business
• Direct calls to other departments if necessary
• Place orders via telephone or email
• Input orders efficiently and accurately
• Liaise with other departments to ensure products are dispatched and delivered on time
• Reception cover (adhoc)
• Solve customer queries
• See orders through start to delivery
• To communicate regularly with Representatives to ensure excellent customer service

Job description

Travail Employment Group is seeking a proactive Sales Administrator in Stonehouse to join a busy team on a permanent basis. The role is a 37.5-hour week, Monday to Friday, 8:30am to 5pm, with a salary of £25,350 per annum.

You will handle inbound calls, place and input orders, coordinate with other departments to ensure on-time dispatch and delivery, and provide excellent customer service. The successful candidate will be reliable, punctual, and able to multi-task in a fast-paced environment.