Sales Administrator

Confidential; Kingswinford; On-site; GBP 28,000 - 30,000; Full time

Job summary

Adecco is recruiting for a Sales Administrator in Kingswinford. The role is office-based, permanent, and MON-FRI 8:30am-5pm. Salary in the £28,000–£30,000 DOE range, depending on experience.

You will support the sales team by handling customer enquiries, producing quotes, processing orders, and keeping accurate records, ensuring smooth order flow and proactive communication with customers.

Qualifications

• Experience in sales administration or order processing.
• Strong attention to detail and numerical skills.
• Fluent written and spoken English.
• Proficient with Outlook and Excel.
• Familiarity with ERP systems like Sage 200.

Responsibilities

• Respond to customer enquiries via phone and email.
• Prepare and send accurate quotations.
• Update and maintain quotation and customer records.
• Process sales orders using Sage 200.
• Manage call-off orders and update Excel spreadsheets.
• Check order details, stock availability, and delivery dates.
• Coordinate collections and deliveries with customers and internal teams.
• Handle order changes, returns, cancellations, and customer queries.
• Support the wider sales team and provide cover during busy periods or absences.

Skills

Attention to detail

Numerical skills

Written and verbal English

Outlook

Excel

Sage 200

ERP systems

Teamwork

Pricing knowledge

Order processing

Tools

Sage 200

Outlook

Excel

Job description

Sales Administrator

28,000- 30,000 DOE

Monday to Friday 8.30am- 5pm

Kingswinford, Office Based

Permanent

You'll support the sales team by handling customer enquiries, producing quotes, processing orders, maintaining accurate records, and providing excellent customer service. You'll work closely with other departments to ensure orders are processed smoothly and customers are kept informed.

Key Responsibilities

• Respond to customer enquiries via phone and email.
• Prepare and send accurate quotations.
• Update and maintain quotation and customer records.
• Process sales orders using Sage 200.
• Manage call-off orders and update Excel spreadsheets.
• Check order details, stock availability, and delivery dates.
• Coordinate collections and deliveries with customers and internal teams.
• Handle order changes, returns, cancellations, and customer queries.
• Support the wider sales team and provide cover during busy periods or absences.

Skills & Experience

• Previous experience in sales administration, order processing, or a busy office environment.
• Strong attention to detail and good numerical skills.
• Confident communicator with excellent written and verbal English.
• Competent with Outlook, Excel, and business systems.
• Experience with Sage 200 or similar ERP systems is beneficial.
• Organised, able to manage multiple priorities, and work effectively within a team.
• Commercial awareness and confidence handling pricing and order-related queries.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.