Sales Administrator, 12 Months Fixed Term Contract - Biggleswade

Liebherr Group; Biggleswade; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Ongoing training and development

Job summary

Liebherr-Great Britain Ltd is seeking a Sales Administrator for the Mobile Crawler Cranes Sales Department on a 12-month fixed-term contract.

You will provide efficient, professional, and timely administrative support to the LWE Sales function, reporting to the Divisional Manager, helping ensure smooth day-to-day operations and achievement of KPIs while delivering excellent service to internal and external customers.

Qualifications

• Strong administration and organisational skills with excellent attention to detail.
• Ability to manage competing priorities and meet deadlines.
• Confident communicator with strong written and verbal skills.
• Customer-focused with a professional and responsive approach.
• Proactive and able to work independently.

Responsibilities

• Manage administrative processes including transport, logistics, customs, and travel bookings.
• Create and upload records in the Baan system; raise third party orders and invoices.
• Scan, organize and maintain documentation.
• Support sales team and liaise with workshops and training teams.
• Contribute to customer correspondence and departmental meetings; respond to requests promptly.

Skills

Administration

Attention to detail

Time management

Communication

Customer service

Proactive

Teamwork

Tools

Baan ERP

Microsoft Office

Job description

An exciting opportunity has arisen within our Mobile Crawler Cranes Sales Department for a Sales Administrator on a 12-month fixed-term contract.

This role plays a key part in supporting the success of Liebherr-Great Britain Ltd by providing efficient, professional, and timely administrative support to the LWE Sales function. Reporting to the Divisional Manager, you will help ensure the smooth day-to-day operation of the department, enabling the team to achieve its objectives and key performance indicators while delivering an excellent service to both internal and external customers.

This is an excellent opportunity for a highly organised and proactive administrator who enjoys working in a fast-paced environment and building strong working relationships across multiple departments.

The Responsibilities

Business Performance:

• Effectively manages the administrative processes to include but not limited to transport and logistics, customs, payments travel bookings, customer correspondence, sales team requests, liaison with the LGB workshop and LTS training team, meetings, events and marketing support.
• Creating Pos using the Baan system.
• Upload and maintain new records in the Baan system.
• Raise third party orders, review and process third party invoices for submission to the Accounts Department.
• Scan, organise, and maintain documentation records.

People and Teamwork

• Works as a member of the team assisting and supporting department colleagues as well as other departments if required.
• Maintains a relationship with LWE to be able to work effectively.

Customer Focus

• Works with the customer in mind and contributes towards ideas and initiatives that drive the improvement of both internal and external relationships.
• Constructs effective correspondence for both customers and suppliers
• Pro-actively contributes to departmental meetings.
• Responds promptly to internal and external customers, knowing who to approach for additional support and assistance.

Leadership

• Recognises the need and takes the initiative to provide back up support to the sales as and when required.
• Suggests ways which will enhance the effectiveness and efficiency of administrative functions, system processes and procedures.
• Manages personal time schedule and productivity.
• Initiates, follows up and achieves tasks requested by other colleagues in the team.

Your Profile

• Strong administration and organisational skills with excellent attention to detail.
• Ability to manage competing priorities and meet deadlines.
• Confident communicator with strong written and verbal communication skills.
• Customer-focused with a professional and responsive approach.
• Proactive, self-motivated, and able to work independently.
• Team-oriented with a willingness to support colleagues and wider business functions.
• Experience processing purchase orders, invoices, and maintaining accurate records.
• Competent user of Microsoft Office and business systems, ideally including Baan or similar ERP platforms.

What we are offering

• The opportunity to join a globally recognised, industry-leading manufacturer renowned for innovation, quality, and engineering excellence.
• A stable, secure, and supportive working environment with opportunities for long-term career development.
• Competitive salary and comprehensive benefits package.
• Ongoing training, professional development, and opportunities to enhance your skills and knowledge.
• The chance to work as part of a collaborative and customer-focused team dedicated to delivering exceptional service.