Sales Administrator

Hewett Recruitment; Bromsgrove; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Monthly Incentive Scheme

Job summary

Hewett Recruitment is seeking a proactive Sales Administrator to join the Finance & Credit Operations team in Bromsgrove. The role focuses on processing finance applications, managing customer records, and supporting order processing with accuracy and compliance.

You will build strong relationships with customers, funders and internal colleagues, use CRM and MS Office daily, and thrive in a busy, detail-oriented environment with a monthly incentive scheme and near-term career development

Qualifications

• Previous experience within a Sales Administrator, Finance Administrator, Credit Administrator or similar administrative position
• Excellent attention to detail and accuracy
• Strong communication and customer service skills
• The ability to manage a busy workload and prioritise effectively
• Good working knowledge of Microsoft Outlook, Word and Excel
• Experience working with CRM systems
• A proactive and organised approach to work
• The ability to work well under pressure whilst maintaining quality standards
• A positive attitude and willingness to learn and develop

Responsibilities

• Processing customer finance applications and maintaining accurate records within CRM systems
• Managing customer credit lines and supporting the full application process
• Liaising with customers to obtain supporting documentation and information
• Ensuring all applications meet regulatory requirements
• Updating funder platforms with customer information and application details
• Communicating application outcomes to customers and internal sales teams
• Supporting order processing following finance approval
• Managing hire agreements, ensuring accuracy and timely submissionHandling early termination requests and collection-related administration
• Maintaining excellent communication between customers, funders and internal stakeholders
• Delivering exceptional service whilst meeting agreed service levels and deadlines

Skills

Attention to detail

Communication

Customer service

Organisational skills

Prioritisation

Education

GCSEs or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

CRM systems

Job description

Sales Administrator

Location: Bromsgrove
Salary: £25,000 - £28,000 per annum + Monthly Incentive Scheme
Hours: Monday to Friday, 9:00am - 5:30pm (37.5 hours per week, office based)

Sales Administrator - Finance & Credit Operations

Are you an experienced Sales Administrator looking for your next opportunity within a fast-paced and growing business?

We are seeking a highly organised and detail-focused Sales Administrator to join a busy operations team. This is an exciting opportunity for someone with previous administration experience who thrives in a customer-focused environment and enjoys managing multiple tasks whilst maintaining exceptional accuracy.

Working closely with customers, internal sales teams and external funding partners, you will play a key role in ensuring finance applications, customer documentation and order processes are handled efficiently and compliantly from start to finish.

Key Responsibilities

• Processing customer finance applications and maintaining accurate records within CRM systems
• Managing customer credit lines and supporting the full application process
• Liaising with customers to obtain supporting documentation and information
• Ensuring all applications meet regulatory requirements
• Updating funder platforms with customer information and application details
• Communicating application outcomes to customers and internal sales teams
• Supporting order processing following finance approval
• Managing hire agreements, ensuring accuracy and timely submissionHandling early termination requests and collection-related administration
• Maintaining excellent communication between customers, funders and internal stakeholders
• Delivering exceptional service whilst meeting agreed service levels and deadlines

Requirements

To be successful in this role, you will have:

• Previous experience within a Sales Administrator, Finance Administrator, Credit Administrator or similar administrative position
• Excellent attention to detail and accuracy
• Strong communication and customer service skills
• The ability to manage a busy workload and prioritise effectively
• Good working knowledge of Microsoft Outlook, Word and Excel
• Experience working with CRM systems
• A proactive and organised approach to work
• The ability to work well under pressure whilst maintaining quality standards
• A positive attitude and willingness to learn and develop

Essential Requirements

• Previous administration experience in a sales, finance, credit or customer operations environment
• Understanding of GDPR compliance and data handling processes
• Minimum of 5 GCSEs (or equivalent) at Grade C / Level 4 or above
• Strong organisational and problem-solving skills