Sales Administrator

Jonathan Lee Group; Worcester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Jonathan Lee Group is seeking a detail-oriented Sales Administrator in Worcester to support order processing, customer service, and logistics coordination. You will liaise with suppliers, manage deliveries, and maintain ERP records to ensure accurate data entry and efficient operations.

The role requires experience in admin/logistics, strong Excel/ERP skills, and a proactive approach to process improvements in a fast-paced environment.

Qualifications

• Experience in administrative, operations or logistics support.
• Familiarity with supply chain processes and order management.
• Proficiency in Excel and ERP systems such as SAP, NetSuite, or Sage.
• Strong organisational and communication skills with a proactive mindset.
• Able to work in a fast-paced, deadline-driven environment with attention to detail.

Responsibilities

• Act as the primary contact for customer queries via phone and email.
• Process customer orders accurately, aligning with stock, pricing and delivery schedules.
• Raise and manage purchase orders for raw materials and supplies, liaising with suppliers on pricing and delivery.
• Schedule collections and deliveries with logistics providers, preparing packing lists and shipping notes.
• Create and maintain product records in ERP/inventory systems with accurate data entry.
• Provide day-to-day admin support to operations and supply chain teams, aiding process improvements.

Skills

Customer service

Attention to detail

Organisational skills

Communication

Proactive problem-solving

Tools

Excel

SAP

NetSuite

Sage

Job description

Are you ready to take on a pivotal role in a growing manufacturing and distribution business? This company is seeking a detail-oriented and versatile Sales Administrator to join their team and contribute to the seamless operation of their processes. With a focus on order processing, customer service, and logistics coordination, right through to supply, this varied role offers you the chance to make a tangible impact and develop your skills in a supportive and collaborative environment. If you're looking for a role that values efficiency, innovation, and professional growth, this opportunity is perfect for you.

What You Will Do:

• Act as the primary contact for customer queries, delivering timely and professional support via phone and email.
• Process customer orders accurately, ensuring alignment with stock levels, pricing, and delivery schedules.
• Raise and manage purchase orders for raw materials, components, and supplies, while liaising with suppliers to confirm pricing and delivery details.
• Schedule collections and deliveries with logistics providers, preparing necessary documentation such as packing lists and shipping notes.
• Create and maintain product records in ERP or inventory systems, ensuring accurate data entry for specifications, pricing, and categorisation.
• Provide day-to-day administrative support to operations and supply chain teams, maintaining organised records and assisting with process improvements.

What You Will Bring:

• Previous experience in an administrative, operations, or logistics support role, preferably within manufacturing or distribution.
• Familiarity with supply chain processes and systems, including order management and transport coordination.
• Proficiency in Excel and ERP systems such as SAP, NetSuite, or Sage.
• Strong organisational and communication skills, with a proactive and solution-oriented mindset.
• Ability to thrive in a fast-paced, deadline-driven environment, maintaining high attention to detail.

This company is committed to continuous improvement and values individuals who take initiative and contribute to operational excellence. As a Sales Administrator, you will play a crucial role in ensuring smooth communication between customers, suppliers, and internal teams, supporting the broader goals of the organisation and driving efficiency across the board.

Location:

This role is based within the vibrant manufacturing and distribution sector in Worcester, offering a dynamic and engaging work environment.