Sales Administrator

Travail Employment Group; Bristol; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Holidays 25–30 days

Long service awards

Life assurance 2x salary

5% pension contribution

Further development and training

Discounts portal

Well-being and support Hub

24/7 Employee assistance programme

Gym Membership discounts

Enhanced maternity / paternity leave

Job summary

Travail Employment Group is recruiting for a Sales Administrator in the Bristol area. The role offers 37.5 hours per week, a permanent contract and a salary of £28,000 to £30,000 per annum.

You will join a small team, support orders, advise customers and manage CRM and Microsoft Office tasks to keep the service standards high. Based in Bradley Stoke, Bristol, the post includes benefits such as pension and holidays.

Qualifications

• Experience in order processing and customer service is essential.
• Strong administration and record-keeping skills required.
• IT experience with CRM systems and Microsoft Office is beneficial.

Responsibilities

• Promote and advise customers on compatible products and services to meet KPIs.
• Liaise with customers by phone and email.
• Provide support and servicing for orders and enquiries with clear communication.
• Produce quotes and process customer orders.
• Ensure order accuracy and push outstanding orders to meet expectations.
• Handle non-franchise purchasing and advise on availability, pricing and discounts.
• Develop relationships and maintain a professional impression.
• Support personal development and participate in performance evaluations.

Skills

Customer service

Order processing

Administration

Record keeping

Communication skills

Tools

CRM systems

Microsoft Office

Job description

Sales Administrator

£28,000 to £30,000 per annum, 37.50 Hours per week, Permanent, BS32 4UB Bradley Stoke, Bristol, Parking, Pension, Holiday plus more

This leading business who are part of a multi-billion pound group turnover are actively seeking sales administrator to join their team. Recognised as one of the UK's largest distributors of electrical and control products, you would be joining an office of 8 in a team spirited environment. With the support of a team leader and encouragement to further grow and develop, look no further for your next career.

As a sales administrator you will carry out duties such as :

• Promote and advise customers on compatible products and services and demonstrate sufficient commercial awareness and powers of persuasion to negotiate prices which enable you to help the branch meet its KPI.
• Liaise confidently with existing and new customers, over the phone and email
• Provide support and servicing skills for our customers so good communications skills will be needed to deal with all aspects of orders and enquiries.
• Produce quotes and process customer orders.
• Ensure accuracy of orders and push forward with outstanding orders to ensure we meet customer expectations, something that requires persistence and attention to detail.
• Handle non-franchise purchasing and check the customer is advised on availability of products, pricing and discounts.
• Create and maintain relationships so you need to enjoy dealing with people and be confident that you can make a good impression.
• Take charge of your personal development and contribute to the evaluation of performance in line with core competencies and learning and development framework.

The successful sales administrator will have a need to hold order processing, customer service and excellent administration and record keeping experience. IT experience on packages such as CRM systems and microsoft programs would be beneficial. This would be the ideal role for someone who has worked as a sales support administrator, sales administrator or internal sales administrator.

This opportunity is expanding on the current team due to continued growth. Delivering the highest standard of customer services is key to this business further adding to their outstanding reputation. With long-term vision and a company who cares about it's people, this opportunity as sales administrator is not to be missed.

Benefits Include

• Holidays starting at 25 days holiday rising to 30days
• Long service awards
• Life assurance 2x salary
• 5% pension contribution
• Further development and training opportunities
• Discounts portal
• Well-being and support Hub
• 24/7 Employee assistance programme
• Gym Memberships discount
• Enhanced maternity / paternity leave