Sales Administrator

Confidential; Chilton, Thame; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Discretionary bonus

Company pension

Gym membership

Life insurance

On-site parking

Job summary

Confidential in the United Kingdom is seeking a driven Sales Administrator to join a friendly, established team. You will support the sales process and day-to-day administration in a busy office near Long Crendon, Thame (HP18).

This permanent, full-time role offers a salary of £25,000 - £28,000 per year (dependent on experience), plus a discretionary bonus, pension, gym membership and life insurance. On-site parking is available.

Qualifications

• Experience in customer service, sales administration, or office administration.
• Strong communication and interpersonal skills.
• Excellent attention to detail and organisational abilities.
• Confidence working in a fast-paced environment.
• A proactive and positive approach to problem-solving.
• Good computer literacy and administrative skills.
• Ability to work effectively both independently and as part of a team.

Responsibilities

• Handling customer enquiries and sales queries via telephone.
• Responding to customer emails and providing timely updates.
• Processing sales orders and group orders accurately.
• Maintaining and updating customer records on the internal database.
• Assisting customers who visit the site.
• Working collaboratively with colleagues across departments to ensure a high level of customer service.
• Escalating and communicating any issues to management as appropriate.
• Supporting the smooth and efficient running of the business.

Skills

Customer service

Sales administration

Office administration

Communication

Attention to detail

Organisational skills

Teamwork

Problem-solving

Computer literacy

Job description

Sales Administrator

Salary: £25,000 - £28,000 per year (dependent on experience)

Location: Long Crendon, near Thame (HP18)

Hours: 8:30am to 5:00pm, Monday to Friday, plus Saturday mornings during winter months on a rota basis.

About the Role

I am recruiting for a motivated and customer-focused Sales Assistant to join my clients friendly and established team. This is an excellent opportunity for someone with previous customer service, sales administration, or office-based administration experience to develop their career within a busy and supportive environment.

Reporting to the Business Support Manager, you will play a key role in delivering excellent customer service whilst supporting the sales process and day-to-day administrative operations.

Key Responsibilities

• Handling customer enquiries and sales queries via telephone.
• Responding to customer emails and providing timely updates.
• Processing sales orders and group orders accurately.
• Maintaining and updating customer records on the internal database.
• Assisting customers who visit the site.
• Working collaboratively with colleagues across departments to ensure a high level of customer service.
• Escalating and communicating any issues to management as appropriate.
• Supporting the smooth and efficient running of the business.

About You

• Previous experience in customer service, sales administration, or office administration.
• Strong communication and interpersonal skills.
• Excellent attention to detail and organisational abilities.
• Confidence working in a fast-paced environment.
• A proactive and positive approach to problem-solving.
• Good computer literacy and administrative skills.
• The ability to work effectively both independently and as part of a team.

What They Offer

• Competitive salary of £22,000 - £25,000 per year.
• Discretionary performance-related bonus.
• Company pension scheme.
• Gym membership.
• Life insurance.
• On-site parking.
• Permanent, full-time position.
• Supportive team environment with opportunities to develop your skills.