Sales Administrator

Confidential; Widnes, Warrington, Weston-super-Mare; On-site; GBP 24,000 - 29,000; Full time

Job summary

Confidential in Widnes is seeking a detail-oriented Sales Administrator to support the Sales and Supply Chain teams with order processing, data entry, and client communication. You will handle customer orders, create sales orders in the ERP, coordinate transport, and liaise with QA for batch releases.

The role requires experience in sales administration, proficiency in Microsoft Office and ERP/CRM systems, strong organizational skills, and fluent English.

Qualifications

• Proven experience in sales administration or related admin roles, ideally within manufacturing.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and ERP software advantageous.
• Experience using CRM software for managing customer data and sales pipelines.
• Excellent English communication, both written and verbal, and strong organizational skills.

Responsibilities

• Receiving customer orders and creating sales orders in ERP.
• Arranging transport with haulier and coordinating with customers.
• Liaising with QA for batch/product release and verifying transport invoices.
• Managing customer account forecasts and data entry accuracy.
• General administrative duties to support Sales and Supply Chain teams.

Skills

Sales admin exp

Excel proficiency

IT literacy

Time management

Tools

ERP software

MS Office

CRM software

Job description

Sales Administrator

Job Type: Permanent

Location: Widnes, commutable from Liverpool, Warrington, Chester, St Helens, Northwich

Post Code: WA8 7 DZ

Salary: 26,500

Start Date: ASAP

We are looking for a dedicated and detail-oriented Sales Administrator to join our dynamic team. In this role, you will be responsible for supporting the Sales and Supply Chain departments through effective administration, ensuring smooth operations, accurate record-keeping, and excellent communication with clients and internal teams.

Duties

• Receiving Customer Orders
• Creating Sales Orders and processing within ERP System
• Arranging Transport with the haulier
• Liaising directly with Customers / Customer Service Support
• Liaising with our QA Team on batch/product release
• Responsible for checking Transport Invoices for payment
• Responsible for individual Customer Account forecasts
• Responsible for checking Product Shelf Life on a weekly basis and reporting to Line Manager
• General Admin

Requirements

• Proven experience in sales administration or related administrative roles within a Manufacturing environment - Ideally 2 years experience in a similar role.
• Knowledge of the Pharmaceutical Industry an Advantage
• Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook and ERP software is advantageous
• Experience using CRM software for managing customer data and sales pipelines
• Strong organizational skills with the ability to prioritize tasks effectively
• Excellent communication skills in English, both written and verbal
• Demonstrated computer literacy with a good understanding of IT systems relevant to sales operations
• Ability to manage time efficiently while handling multiple responsibilities simultaneously
• Customer service orientation with a professional attitude towards clients and colleagues
• Basic knowledge of sales processes, administrative procedures, and data entry accuracy

The role will suit individuals currently working as Sales Administrator, Office Administrator, Customer Services, Admin Officer and be living within a commutable distance of Widnes, Liverpool, Warrington, Chester, St Helens or be willing to relocate.