Sales Administrator

Travail Employment Group; West of England; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Holidays 25–30 days

Long service awards

Life assurance 2x salary

Development opportunities

Well-being hub

Employee assistance programme

Enhanced maternity/paternity leave

Job summary

Travail Employment Group is recruiting a Sales Administrator in Bradley Stoke, Bristol, to support order processing, customer service and admin tasks in a growing electrical and control products distributor.

You will liaise with customers by phone and email, produce quotes, process orders, and maintain accurate records using CRM and MS Office. The role offers a salary of £28,000 to £30,000 per year, 37.50 hours per week, and benefits including holidays, life cover and development opportunities.

Qualifications

• The role requires order processing, customer service and strong administration/record-keeping experience.
• IT experience with CRM systems and Microsoft Office is beneficial.

Responsibilities

• Promote and advise customers on compatible products and services and negotiate prices.
• Liaise confidently with customers by phone and email.
• Provide support and servicing skills for orders and enquiries.
• Produce quotes and process customer orders.
• Ensure accuracy of orders and push outstanding orders to meet expectations.
• Handle non-franchise purchasing and check product availability, pricing and discounts.
• Build relationships and represent the company professionally.
• Support personal development and contribute to performance evaluation.

Skills

Order processing

Customer service

Administration

Negotiation

Tools

CRM software

Microsoft Office

Job description

£28,000 to £30,000 per annum, 37.50 Hours per week, Permanent, BS32 4UB Bradley Stoke, Bristol, Parking, Pension, Holiday plus more

This leading business who are part of a multi-billion pound group turnover are actively seeking sales administrator to join their team. Recognised as one of the UK's largest distributors of electrical and control products, you would be joining an office of 8 in a team spirited environment. With the support of a team leader and encouragement to further grow and develop, look no further for your next career.

As a sales administrator you will carry out duties such as :

• Promote and advise customers on compatible products and services and demonstrate sufficient commercial awareness and powers of persuasion to negotiate prices which enable you to help the branch meet its KPI.
• Liaise confidently with existing and new customers, over the phone and email
• Provide support and servicing skills for our customers so good communications skills will be needed to deal with all aspects of orders and enquiries.
• Produce quotes and process customer orders.
• Ensure accuracy of orders and push forward with outstanding orders to ensure we meet customer expectations, something that requires persistence and attention to detail.
• Handle non-franchise purchasing and check the customer is advised on availability of products, pricing and discounts.
• Create and maintain relationships so you need to enjoy dealing with people and be confident that you can make a good impression.
• Take charge of your personal development and contribute to the evaluation of performance in line with core competencies and learning and development framework.

The successful sales administrator will have a need to hold order processing, customer service and excellent administration and record keeping experience. IT experience on packages such as CRM systems and microsoft programs would be beneficial. This would be the ideal role for someone who has worked as a sales support administrator, sales administrator or internal sales administrator.

This opportunity is expanding on the current team due to continued growth. Delivering the highest standard of customer services is key to this business further adding to their outstanding reputation. With long-term vision and a company who cares about it's people, this opportunity as sales administrator is not to be missed.

Benefits Include :

• Holidays starting at 25 days holiday rising to 30days
• Long service awards
• Life assurance 2x salary
• Further development and training opportunities
• Well-being and support Hub
• 24/7 Employee assistance programme
• Enhanced maternity / paternity leave