Sales Administrator

JR United Kingdom; Uxbridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a detail-oriented Sales Administrator to join their dynamic team in Stockley Park, Uxbridge. This role involves managing wholesale orders and providing exceptional after-sales support to major retail clients. With full training provided, this is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys problem-solving. The company offers a supportive atmosphere and generous holiday benefits, making it a great place to grow your career while contributing to a collaborative team.

Benefits

28 days holiday + bank holidays

Full on-the-job training

Modern office premises

Qualifications

• Experienced Sales Administrator with strong IT skills.
• Proactive team player with excellent communication abilities.

Responsibilities

• Manage UK and international wholesale orders accurately.
• Handle customer queries and manage returns efficiently.

Skills

Excel

Word

Data Entry

Customer Communication

Organizational Skills

Problem-Solving

Education

Experience in Administrative Environment

Tools

SAP

Job description

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? Stockley Park, Uxbridge | ? Office-Based

? 37.5 hours per week | ? 28 days holiday + bank holidays

Are you an organised and proactive administrator with great attention to detail? We’re looking for a Sales Administrator to join a collaborative and supportive team based in Stockley Park, Uxbridge. You’ll be working closely with major retail clients including John Lewis, Costco, and Selfridges, handling everything from order processing to after-sales support.

This is a varied role with a steep learning curve, but full training will be provided – perfect for someone who enjoys problem-solving and wants to be part of a fast-paced environment.

What you’ll be doing:

Order Management:

• Accurately entering UK and international wholesale orders into the SAP system
• Sending order confirmations and ETAs, including managing out-of-stock updates
• Verifying pricing details
• Creating and sending pro-forma invoices

Customer Communication:

• Booking and managing orders through client-specific portals (experience with these systems is a bonus)
• Handling customer queries by phone and email
• Managing returns, pricing queries, and general aftercare for key wholesale accounts

Admin & Operations:

• Completing new line forms and providing product images to customers
• Monitoring seasonal orders and preparing shipping documentation
• Coordinating with logistics teams and attending internal meetings
• Ordering shipment-related materials (labels, sundries)
• Archiving and general admin tasks as needed

What we’re looking for:

• Experienced Sales Administrator
• Confident IT user – especially Excel and Word
• Accurate and fast data entry skills
• Ability to stay calm and efficient under pressure
• A proactive team player with a strong sense of initiative
• Excellent written and verbal communication skills
• Highly organised, methodical, and able to manage your own workload
• Previous experience in an administrative or wholesale environment is a plus

Why apply?

• Join a friendly, hard-working team with full on-the-job training provided
• Office-based in modern premises at Stockley Park
• Generous holiday: 28 days + bank holidays

? Ready to join a team where your attention to detail and communication skills really make a difference?