Sales Administrator (Fixed-Term Contract)

Fleet Mortgages; Fleet; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Sales Administrator for a fixed-term contract. This role is pivotal in supporting the sales process through exceptional customer service and administrative expertise. You will engage with intermediary partners, providing them with the necessary information about products and lending criteria. With a hybrid working model, you will enjoy a balance of office and home work after the probation period. This opportunity not only offers a chance to develop your career in financial services but also includes attractive benefits like a non-contributory pension scheme and private medical insurance.

Benefits

11% non-contributory pension scheme

25 days annual leave

Private Medical Insurance

Annual Discretionary Bonus

Free Annual Flu Jabs

Enhanced Company sick pay

Enhanced Maternity and Paternity leave

2 paid volunteer days

Electric Vehicle Salary Sacrifice Scheme

Retailer discount and cashback platform

Qualifications

• Excellent communication skills, both written and verbal, is essential.
• Previous experience in the Mortgage or Financial Services industry would be an advantage.
• Enthusiastic and flexible with a willingness to learn.

Responsibilities

• Manage inbound traffic via calls, emails, and Live Chat.
• Provide technical expertise to intermediaries on products and criteria.
• Support Business Development Managers and maintain the intermediary database.

Skills

Customer Service Skills

Communication Skills

Sales Experience

PC Literacy

Knowledge of Microsoft Office

Education

CeMAP Certification

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Join to apply for the Sales Administrator (Fixed-Term Contract) role at Fleet Mortgages

3 days ago Be among the first 25 applicants

Join to apply for the Sales Administrator (Fixed-Term Contract) role at Fleet Mortgages

Direct message the job poster from Fleet Mortgages

Hours: Monday to Friday, 9:00am - 5:00pm

Hybrid working 3 days in the office and 2 at home after successful completion of probationary period.

Contract Type: 9-month fixed-term contract (maternity cover)

About Fleet Mortgages

We are Fleet Mortgages, a people-focused business specialising in buy-to-let lending. We’ve been providing our fair and trusted service since 2014, and we were acquired by Starling Bank in 2021.

We are seeking a Sales Administrator to join our Sales Team in Fleet, Hampshire. This role will be responsible for providing expertise to our intermediary partners and support the sales process through administrative duties as well as answering and managing our front-line telephone enquiries.

This is a customer facing role requiring excellent customer service skills in order to promote Fleet Mortgages and to provide expert knowledge on products, lending criteria and technical expertise to our intermediary partners.

Please note, this role is as a 9-month fixed-term contract to cover maternity leave.

Some of your day to day will include:

• Taking responsibility for inbound traffic via calls, emails and Live Chat to resolve enquires to the intermediary’s satisfaction.
• Providing technical expertise to intermediaries on Fleet Mortgages’ products and underwriting criteria and technical IT support to intermediaries and problem solve intermediary portal issues.
• Providing support to Business Development Managers.
• Maintaining the intermediary database and set up new companies ensuring processes for distribution routes are followed.
• Liaising with Operations for pre and post-sale queries to meet service standards and achieve results.
• Taking responsibility for regularly updating own knowledge on company products, processes and procedures to provide the best information at all times.

To be successful you will need:

• Excellent communication skills, both written and verbal, is essential.
• Enthusiastic, flexible and keen to learn and build a career in Financial Services.
• Previous experience working in the Mortgage or Financial Services industry would be an advantage, but not essential.
• Proven sales experience in either a face to face or telephone-based environment would be an advantage.
• PC literate with a good knowledge of Microsoft Office products including Word, Excel, PowerPoint and Outlook.
• CeMAP, or willingness to study for CeMAP, would be an advantage, but not essential.

What we can give you:

• 11% non-contributory pension scheme from day 1
• 25 days annual leave, increasing with service
• You will also be able to purchase up to 5 additional days per year
• Private Medical Insurance
• Annual Discretionary Bonus
• Free Annual Flu Jabs
• Enhanced Company sick pay, increasing with service
• Enhanced Maternity and Paternity leave and pay
• 2 paid days to volunteer each year (post probation)
• Electric Vehicle Salary Sacrifice Scheme (post probation)
• Retailer discount and cashback platform

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

Referrals increase your chances of interviewing at Fleet Mortgages by 2x

Sign in to set job alerts for “Sales Administrator” roles.

Uxbridge, England, United Kingdom 3 days ago

Datchet, England, United Kingdom 3 weeks ago

Alton, England, United Kingdom 3 days ago

Weybridge, England, United Kingdom 6 days ago

Sales Assistant - Full Time - Heathrow Airport T5

Hounslow, England, United Kingdom 8 months ago

Fleet, England, United Kingdom 3 days ago

Hampshire, England, United Kingdom 3 days ago

Sales Assistant - Guildford Friary (Part-Time)

Surrey, England, United Kingdom 1 week ago

Feltham, England, United Kingdom 6 days ago

Uxbridge, England, United Kingdom 3 days ago

Hounslow, England, United Kingdom 2 weeks ago

Chertsey, England, United Kingdom 1 week ago

Theale, England, United Kingdom 6 days ago

Hayes, England, United Kingdom 4 days ago

Slough, England, United Kingdom 2 weeks ago

Hounslow, England, United Kingdom 2 days ago

Farnham, England, United Kingdom 1 month ago

High Wycombe, England, United Kingdom 5 days ago

Slough, England, United Kingdom 1 month ago

Staines-Upon-Thames, England, United Kingdom 2 weeks ago

Basingstoke, England, United Kingdom 1 month ago

Slough, England, United Kingdom 2 days ago

Basingstoke, England, United Kingdom £14,718.00-£14,718.00 1 month ago

Marlow, England, United Kingdom 3 weeks ago

Feltham, England, United Kingdom 1 week ago

Sales Assistant - High Wycombe (4-month FTC, Part-time)

High Wycombe, England, United Kingdom 2 weeks ago

Slough, England, United Kingdom 3 weeks ago

Slough, England, United Kingdom 3 weeks ago

Bracknell, England, United Kingdom 2 months ago

Reading, England, United Kingdom 3 weeks ago

Hounslow, England, United Kingdom 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.