Sales Administrator

Persimmon plc; Thornaby-on-Tees; Remote; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Life Cover

Contributory Pension

Bonus

Employee Benefits Platform

Diversity, inclusion and development

Job summary

Persimmon Homes is seeking a Sales Administrator in Thornaby-on- Tees to provide administrative support to the Sales team and help ensure sales progress to completion. You will compile and distribute documentation, manage communications, and keep COINS/CRM records up to date.

The role emphasizes strong communication, accurate data entry, and collaboration with other departments to maintain high customer service standards. A background in administration is preferred.

Qualifications

• Excellent communication skills, both written and verbal.
• Proficiency with Microsoft Office, especially Excel, Word, PDF and Outlook.
• Ability to prioritise a busy workload.

Responsibilities

• Answering phone enquiries from customers in a friendly, timely manner.
• Progressing home sales and coordinating part exchanges professionally.
• Assisting diary management for the Sales team.
• Recording and inputting sales information onto the COINS/CRM system accurately.

Skills

Communication skills

Prioritisation

Administrative background

Tools

MS Office

COINS/CRM

Job description

Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Sales Administrator and step into a role where your success is celebrated, your growth supported, and your work truly matters.

Why Persimmon Homes?

We're one of the UK's largest and most established housebuilders - FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year.

At Persimmon, we don't just build homes - we build careers. When you join us as aSales Administrator, you'll benefit from:

• 5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction
• Life Cover & Contributory Pension
• Bonus
• Employee Benefits Platform - giving you access to high-street discounts, wellbeing support, and more
• Committed to diversity, inclusion, and empowering your development

What is the role?

The purpose of the role is to provide admin support to the Sales team, to ensure timely processing of sales and deliver promises. As our Sales Administrator, you will be creating, compiling and distributing documentation in an accurate and timely manner, to ensure sales progress to completion.

What you'll do as a Sales Administrator

• Dealing with phone enquiries from potential and current customers in a friendly and timely manner, ensuring company standards are adhered to
• Progressing home sales and coordinating part exchanges in a professional manner
• Assisting diary management for the Sales team
• Recording and inputting sales information and data accurately onto the COINS/CRM system
• Working cohesively with other departments across the business to ensure high standards of customer experience are maintained
• Generate general letters and memos
• Ordering upgrades of interiors, soft furnishings and marketing material
• Assist with the creation of marketing campaigns

What experience do I need?

• Excellent communication skills, both written and verbal
• A good understanding of Microsoft Package, including Excel, Word, PDF and Outlook
• Ability to prioritise a busy workload
• Administrative background would be preferred