Sales Administrator - Housebuilding

untypical; Exeter; Presencial; GBP 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company bonus scheme

Enhanced Company Pension

Life Assurance

26 days holiday with additional bank-h

Descripción de la vacante

untypical are an ambitious, customer focused housebuilder with a focus on people and the planet. We’re looking for a capable Sales Administrator to join our Western region office in Exeter, on a permanent basis, to support the sales team with day-to-day admin and customer service.

You will manage reservations, maintain price lists, and help ensure smooth progression from contract to completion while delivering excellent service to customers and colleagues.

Formación

• Experience in a sales and/or administration role.
• Proficient in Microsoft Word and Excel.
• CRM system experience.

Responsabilidades

• Support Sales Director and sales department daily and be the main point of contact for admin issues.
• Manage sales reservation documents and issue to all parties.
• Update weekly price lists and systems when new releases occur.
• Record minutes and completion dates from weekly build sales meetings.
• Assist the contract progressor and provide cover when necessary.
• Ensure reservation admin systems are updated and stakeholders are informed.
• Coordinate monthly completion items for the sales team.
• Handle sales invoice queries and assist finance with payments.
• Support other departments and act as a point of contact.
• Submit monthly NHBC report to customer care manager.

Conocimientos

Sales Administration experience

CRM experience

Microsoft Office (Word/Excel)

Herramientas

Microsoft Word

Microsoft Excel

CRM system

Descripción del empleo

untypical are an ambitious, customer focused housebuilder that put people and the planet at the heart of everything we do. We're dedicated to delivering the best possible standards in design, build quality, and service for our customers.

We're looking for talented and enthusiastic people who will share this passion, to join our team.

Our benefits package includes:

• Company bonus scheme
• Enhanced Company Pension
• Life Assurance
• 26 days holiday with additional bank holidays
• Holiday Buy Scheme
• Employee Assistance Programme

We have an exciting opportunity for a Sales Administrator to join a friendly team working from our Western region and based at our office in Exeter on a permanent basis.

Duties include:

• Support Sales Director and sales department daily and be the main point of contact for any admin related issues.
• Manage Sales reservation documents and issue out to all parties involved.
• Update weekly price lists and systems as and when new or re-releases happen.
• Participate in weekly build sales meeting and record minutes and completion dates to issue out to wider sales team.
• Assist the contract progressor and provide cover when necessary
• Ensure reservation admin systems are updated on a regular basis if any changes have been made and make relevant parties are aware.
• Ensure monthly completion items are ordered and collected by the sales team in readiness for completions.
• Deal with sales invoice queries, purchase card receipts, BACS payments to customers and support the finance team.
• Support other departments within the company and be the point of contact.
• Submit monthly NHBC report to customer care manager for all reservations, exchanges, completions, and cancellations that month.
• Additional suitable duties as required.

We're looking for the following experience:

• Experience in a sales and/or administration
• Microsoft suite to an intermediate level including Word and Excel
• CRM experience

Bringing together two trusted housebuilding brands, Tilia Homes and Hopkins Homes, untypical aims to make a positive difference to the UK housebuilding market and help to provide greater access to homes which are affordable for buyers.

Guided by an innovative approach and a commitment to excellence, untypical focuses on creating sustainable, inclusive communities, delivering homes across the UK that people want to live in and are good for the planet.