Sales Administrator - Housebuilding

Confidential; Devon and Torbay; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Company bonus scheme

Enhanced Company Pension

Life Assurance

26 days holiday with additional bankH

Holiday Buy Scheme

Employee Assistance Programme

Job summary

untypical are seeking a Sales Administrator to join our Exeter office in the Western region on a permanent basis. You will support the Sales Director and sales department daily, handling reservations and admin tasks, and liaising with other teams.

The role requires good MS Office skills, experience in sales/administration, and CRM familiarity. You will help update price lists, manage documents, and assist with invoicing and NHBC reporting.

Qualifications

• Experience in sales and/or administration.
• Microsoft Office proficiency including Word and Excel.
• CRM experience or familiarity with CRM systems.

Responsibilities

• Support the Sales Director and sales team daily.
• Manage sales reservation documents and issue to parties.
• Update weekly price lists and systems as needed.
• Take minutes in weekly build sales meetings and track completion dates.
• Provide cover for the contract progressor.
• Keep reservation admin systems updated and notify relevant parties.
• Ensure monthly completion items are ordered for completions.
• Handle sales invoice queries and support finance.

Skills

Sales administration

CRM experience

Microsoft Word

Microsoft Excel

Attention to detail

Tools

CRM system

Job description

untypical are an ambitious, customer focused housebuilder that put people and the planet at the heart of everything we do. We're dedicated to delivering the best possible standards in design, build quality, and service for our customers.

We're looking for talented and enthusiastic people who will share this passion, to join our team.

Our benefits package includes:

• Company bonus scheme
• Enhanced Company Pension
• Life Assurance
• 26 days holiday with additional bank holidays
• Holiday Buy Scheme
• Employee Assistance Programme

We have an exciting opportunity for a Sales Administrator to join a friendly team working from our Western region and based at our office in Exeter on a permanent basis.

Duties include:

• Support Sales Director and sales department daily and be the main point of contact for any admin related issues.
• Manage Sales reservation documents and issue out to all parties involved.
• Update weekly price lists and systems as and when new or re-releases happen.
• Participate in weekly build sales meeting and record minutes and completion dates to issue out to wider sales team.
• Assist the contract progressor and provide cover when necessary
• Ensure reservation admin systems are updated on a regular basis if any changes have been made and make relevant parties are aware.
• Ensure monthly completion items are ordered and collected by the sales team in readiness for completions.
• Deal with sales invoice queries, purchase card receipts, BACS payments to customers and support the finance team.
• Support other departments within the company and be the point of contact.
• Submit monthly NHBC report to customer care manager for all reservations, exchanges, completions, and cancellations that month.
• Additional suitable duties as required.

We're looking for the following experience:

• Experience in a sales and/or administration
• Microsoft suite to an intermediate level including Word and Excel
• CRM experience

Bringing together two trusted housebuilding brands, Tilia Homes and Hopkins Homes, untypical aims to make a positive difference to the UK housebuilding market and help to provide greater access to homes which are affordable for buyers.

Guided by an innovative approach and a commitment to excellence, untypical focuses on creating sustainable, inclusive communities, delivering homes across the UK that people want to live in and are good for the planet.