Sales Administrator - Housebuilding

untypical; Devon and Torbay; On-site; GBP 21,000 - 31,000; Full time

Benefits offered by this job

Company bonus scheme

Enhanced Company Pension

Life Assurance

26 days holiday with additional bank-h

Holiday Buy Scheme

Employee Assistance Programme

Job summary

unt yp ical, a customer-focused housebuilder, is seeking a Sales Administrator for the Exeter office to support the sales team and manage key admin tasks. You will handle reservations, invoices, and weekly updates while coordinating with the sales director and other departments.

Join a growing UK housebuilding group focused on sustainable, inclusive communities across the region with a strong benefits package and opportunities to contribute to lively, customer-centric teams.

Qualifications

• Experience in sales and/or administration.
• Proficient with Microsoft Word and Excel.
• Experience with CRM systems.

Responsibilities

• Support Sales Director and sales department daily and be the main point of contact for admin issues.
• Manage reservation documents and issue to parties involved.
• Update weekly price lists and systems.
• Record minutes and completion dates in weekly build meetings.

Skills

CRM experience

Microsoft Office

Sales administration

Tools

CRM software

Job description

untypical are an ambitious, customer focused housebuilder that put people and the planet at the heart of everything we do. We're dedicated to delivering the best possible standards in design, build quality, and service for our customers.

We're looking for talented and enthusiastic people who will share this passion, to join our team.

Our benefits package includes:

• Company bonus scheme
• Enhanced Company Pension
• Life Assurance
• 26 days holiday with additional bank holidays
• Holiday Buy Scheme
• Employee Assistance Programme

We have an exciting opportunity for a Sales Administrator to join a friendly team working from our Western region and based at our office in Exeter on a permanent basis.

Duties include:

• Support Sales Director and sales department daily and be the main point of contact for any admin related issues.
• Manage Sales reservation documents and issue out to all parties involved.
• Update weekly price lists and systems as and when new or re-releases happen.
• Participate in weekly build sales meeting and record minutes and completion dates to issue out to wider sales team.
• Assist the contract progressor and provide cover when necessary
• Ensure reservation admin systems are updated on a regular basis if any changes have been made and make relevant parties are aware.
• Ensure monthly completion items are ordered and collected by the sales team in readiness for completions.
• Deal with sales invoice queries, purchase card receipts, BACS payments to customers and support the finance team.
• Support other departments within the company and be the point of contact.
• Submit monthly NHBC report to customer care manager for all reservations, exchanges, completions, and cancellations that month.
• Additional suitable duties as required.

We're looking for the following experience:

• Experience in a sales and/or administration
• Microsoft suite to an intermediate level including Word and Excel
• CRM experience

Bringing together two trusted housebuilding brands, Tilia Homes and Hopkins Homes, untypical aims to make a positive difference to the UK housebuilding market and help to provide greater access to homes which are affordable for buyers.

Guided by an innovative approach and a commitment to excellence, untypical focuses on creating sustainable, inclusive communities, delivering homes across the UK that people want to live in and are good for the planet.