Sales Administrator

Southern Communications Limited; Rotherham; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

22 Days Holiday (Rising to 25 days)

Birthday Day Off

Buy Holiday Scheme

Career Development and Progression Op­

Employee Assistance Programme

Enhanced Company Sick Pay

Discounted Retail Vouchers

Health Care Benefit

Reduced Gym Membership

SCG Mobile Benefit

Employee Referral Bonus

Annual Salary Reviews

Pension Scheme

Charity Events

Job summary

Southern Communications Limited in Rotherham is seeking an Administrative Support professional to back the Sales and Account Management teams. The role focuses on processing quotations, contracts, and customer records, while ensuring accurate data and strong customer service.

Applicants will support communications with customers, suppliers and internal teams, maintaining professional service and timely responses.

Qualifications

• Experience providing administrative support to sales/account teams.
• Strong customer-service orientation and professional demeanor.
• Excellent communication, organisational and multitasking abilities.

Responsibilities

• Prepare and send customer quotations and proposals.
• Maintain accurate records in CRM systems.
• Assist with pricing requests and supplier quotations.
• Support Account Managers with reviews and contracts.
• Monitor opportunities and ensure timely actions.
• Act as a point of contact for customer queries.
• Build relationships with customers and suppliers.
• Schedule meetings and account reviews.
• Respond to customer emails and manage enquiries.

Skills

Administrative support

Customer service

Communication

Data entry

Tools

CRM systems

Job description

Salary: £26,500 To provide administrative support to the Sales and Account Management teams, ensuring quotations, contracts, customer records and commercial activities are managed efficiently and accurately. The role will support the delivery of excellent customer service whilst maintaining effective communication with customers, suppliers and internal teams.Location: Rotherham Salary: £26,500 To provide administrative support to the Sales and Account Management teams, ensuring quotations, contracts, customer records and commercial activities are managed efficiently and accurately. The role will support the delivery of excellent customer service whilst maintaining effective communication with customers, suppliers and internal teams.

Responsibilities

Sales Support

• Prepare and send customer quotations and proposals.
• Create and maintain accurate records within CRM systems.
• Assist the sales team with pricing requests and supplier quotations.
• Support Account Managers with customer reviews and contract renewals.
• Monitor sales opportunities and ensure actions are completed within agreed timescales.

Customer Service

• Act as a point of contact for customer queries.
• Build positive relationships with customers and suppliers.
• Maintain a professional and customer-focused approach at all times.
• Assist with scheduling customer meetings and account reviews.
• Respond to customer emails and ensure enquiries are managed effectively.

Administration

• Maintain accurate customer records and contracts.
• Support the preparation of sales presentations and proposals.
• Assist with contract documentation where required.
• Ensure compliance with company processes and policies.
• Provide general administrative support to the wider Commercial team.

Benefits

• 22 Days Holiday (Rising to 25 days after 5 years’ service)
• Birthday Day Off
• Buy Holiday Scheme
• Career Development and Progression Opportunities
• Employee Assistance Programme
• Enhanced Company Sick Pay
• Discounted Retail Vouchers
• Health Care Benefit
• Reduced Gym Membership
• SCG Mobile Benefit
• Employee Referral Bonus
• Annual Salary Reviews
• Pension Scheme
• Charity Events

SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.