Sales Administrator

DuoCall MSP; Rotherham; Sur place; GBP 24 000 - 30 000; Plein temps

Avantages offerts par ce poste

22 Days Holiday (Rising to 25 days)

Birthday Day Off

Buy Holiday Scheme

Career Development and Progression

Employee Assistance Programme

Enhanced Company Sick Pay

Discounted Retail Vouchers

Health Care Benefit

Reduced Gym Membership

SCG Mobile Benefit

Employee Referral Bonus

Annual Salary Reviews

Pension Scheme

Charity Events

Résumé du poste

DuoCall MSP in the United Kingdom is seeking an administrative support specialist to back the Sales and Account Management teams, ensuring quotations, contracts, customer records and commercial activities are managed efficiently and accurately.

You will maintain CRM records, assist with pricing requests and supplier quotations, support account managers, monitor opportunities and keep actions on schedule, while delivering excellent customer service and professional communication with customers

Responsabilités

• Prepare and send customer quotations and proposals.
• Create and maintain accurate records within CRM systems.
• Assist the sales team with pricing requests and supplier quotations.
• Support Account Managers with customer reviews and contract renewals.
• Monitor sales opportunities and ensure actions are completed within agreed timescales.
• Act as a point of contact for customer queries.
• Build positive relationships with customers and suppliers.
• Maintain a professional and customer-focused approach at all times.
• Assist with scheduling customer meetings and account reviews.
• Respond to customer emails and ensure enquiries are managed effectively.
• Maintain accurate customer records and contracts.
• Support the preparation of sales presentations and proposals.
• Assist with contract documentation where required.
• Ensure compliance with company processes and policies.
• Provide general administrative support to the wider Commercial team.

Connaissances

Quotations preparation

Customer service

Communication

Administration

Outils

CRM software

MS Office

Description du poste

To provide administrative support to the Sales and Account Management teams, ensuring quotations, contracts, customer records and commercial activities are managed efficiently and accurately. The role will support the delivery of excellent customer service whilst maintaining effective communication with customers, suppliers and internal teams.

Responsibilities:

• Prepare and send customer quotations and proposals.
• Create and maintain accurate records within CRM systems.
• Assist the sales team with pricing requests and supplier quotations.
• Support Account Managers with customer reviews and contract renewals.
• Monitor sales opportunities and ensure actions are completed within agreed timescales.

Customer Service

• Act as a point of contact for customer queries.
• Build positive relationships with customers and suppliers.
• Maintain a professional and customer-focused approach at all times.
• Assist with scheduling customer meetings and account reviews.
• Respond to customer emails and ensure enquiries are managed effectively.

Administration

• Maintain accurate customer records and contracts.
• Support the preparation of sales presentations and proposals.
• Assist with contract documentation where required.
• Ensure compliance with company processes and policies.
• Provide general administrative support to the wider Commercial team.
• 22 Days Holiday (Rising to 25 days after 5 years’ service)
• Birthday Day Off
• Buy Holiday Scheme
• Career Development and Progression Opportunities
• Employee Assistance Programme
• Enhanced Company Sick Pay
• Discounted Retail Vouchers
• Health Care Benefit
• Reduced Gym Membership
• SCG Mobile Benefit
• Employee Referral Bonus
• Annual Salary Reviews
• Pension Scheme
• Charity Events

SCG is proud to be an equal opportunities employer.

We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.

We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.