Sales Administrator

Future Prospects Group Ltd; East Midlands; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Training on quotations

Career development

Supportive team environment

Job summary

Future Prospects Group Ltd is recruiting a Sales Administrator on a full-time, permanent basis. The role focuses on delivering high-quality commercial support, order processing, and customer service within a collaborative sales office.

You will process orders, maintain live records, create quotations, and assist with data management while liaising with internal teams and external customers. Training and career development are provided.

Qualifications

• Proven experience within sales administration, commercial support, or customer service.
• Prior experience in a technical, engineering, or manufacturing environment is highly desirable.
• Confident communication with internal teams and external customers.
• Strong organisational skills and attention to data quality.

Responsibilities

• Process incoming customer sales orders accurately and enter data in the required format.
• Acknowledge new orders promptly and maintain live databases and tracking sheets.
• Create virtual folders and catalogue essential sales enquiry details, drawings, costing sheets, and communications.
• Answer sales calls, qualify enquiries, and route or handle them internally.
• Collaborate with regional Business Development Managers and other departments to fulfil requirements.
• Produce basic quotations for existing and prospective clients with training provided.
• Identify potential business opportunities and gather sector/competitor insights.
• Provide admin support and cover during peak periods.

Job description

Sales Administrator
Full Time, Permanent
Competitive salary

Future Prospects Group are delighted to be working with our client to recruit a dedicated Sales Administrator on a full-time, permanent basis.

This is a fantastic opportunity to join a supportive and collaborative sales office team, acting as a crucial brand ambassador while delivering high-quality commercial support, order processing, and customer service.

THE ROLE

Your responsibilities as a Sales Administrator will include:

• Processing incoming customer sales orders accurately and delivering them into the business in the required format.
• Acknowledging new customer orders promptly and maintaining live database records and tracking spreadsheets.
• Creating virtual folders and cataloguing all essential sales enquiry details, drawings, costing sheets, and communications.
• Answering incoming sales telephone calls, qualifying enquiries, and routing them to Business Development Managers or managing them internally.
• Collaborating closely with regional Business Development Managers and colleagues across internal departments to fulfil customer requirements.
• Producing basic and copy quotations for existing and prospective clients, with full training provided.
• Proactively identifying potential business opportunities and gathering sector and competitor research.
• Providing administrative support and holiday or absence cover across the sales office team during peak periods.

THE CANDIDATE

The ideal Sales Administrator will be able to demonstrate the following key skills and experience:

• Proven experience within sales administration, commercial support, or customer service.
• Prior experience working within a technical, engineering, or manufacturing environment is highly desirable.
• Confident communication skills with the ability to engage professionally with both internal teams and external customers.
• Strong organisational skills and an eye for detail when recording data and updating live systems.
• Proficiency in Microsoft Office applications including Excel, Word, and PowerPoint.
• Familiarity with business software and ERP systems such as Sage, SAP, or Oracle is advantageous.
• A proactive mindset with the initiative to problem solve and work effectively to deadlines.

THE BENEFITS

The benefits included with this role are:

• Competitive salary package.
• Comprehensive training on quotations and internal commercial systems.
• Commitment to ongoing personal development and structured career planning.
• Supportive and collaborative office team environment.

Thank you for your interest in this vacancy and good luck with your application.

If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback

The services of Future Prospects are those of an Employment Agency.