Sales Administrator

Confidential; Leeds; On-site; GBP 22,000 - 28,000; Full time

Job summary

Confidential in Leeds is seeking a dedicated Sales Administrator to support the sales team with exceptional customer service and clear communication across the business.

You will process orders, issue invoices and handle export documentation, attend weekly production meetings, and maintain monthly sales data while building lasting customer relationships.

Qualifications

• Proven record of providing exceptional customer service.
• Excellent communication across levels and teams.
• High attention to detail and organisation required.

Responsibilities

• Support sales team by delivering outstanding customer service and maintaining regular client communication.
• Process orders, issue invoices/credit notes, and handle essential export documentation.
• Attend weekly production meetings and maintain monthly sales data.
• Build strong relationships with customers and coordinate with internal teams.

Skills

Customer service

Communication

Organised

Team player

Problem solving

Attention to detail

International liaison

Job description

Are you an organised and supportive team player looking for your next role in a friendly and mature office environment?

Our client is an established FMCG company based Leeds, and we are working exclusively with them to add a dedicated Sales Administrator to join their close-knit team. This is a rare opportunity to become part of a fantastic successful team. They are a wonderful, supportive, and wholesome group who genuinely enjoy each other's company and doing a good job.

The Role:

Your main purpose will be to support the sales team by providing exceptional customer service and maintaining regular communication with clients and the wider team.

Your key duties will include:

• Acting as a key contact for assigned international clients.
• Processing new customer orders and issuing invoices/credit notes accurately.
• Creating new products in the system and processing essential export documentation.
• Attending weekly production meetings to ensure customer requirements are met.
• Maintaining monthly sales data.
• Providing complete customer service and building strong, lasting relationships.

The Person:

To be considered, it is essential that you have a proven record of providing exceptional customer service, be an excellent communicator with the ability to liaise with people at all levels and have a high attention to detail.

The right person for the team will also be:

• Mature in approach, adaptable, and a true team player.
• Experienced in a customer service or administrative role.
• Extremely organised, with the ability to prioritise competing tasks and work under pressure to meet deadlines.
• A proactive problem-solver with a keen eye for detail.
• Experience with international liaison.