Sales Administrator

Net Temps Limited; Ipswich; On-site; GBP 25,000 - 30,000; Full time

Job summary

Net-Temps are seeking a motivated and organised Sales Administrator to support our Flooring Department in Ipswich. The role involves day-to-day administration, order processing, handling customer enquiries and preparing quotations within a fast-paced office environment.

You will liaise with customers, maintain records, and contribute to smooth department operations. The successful candidate will have strong admin and customer service skills, be proficient in Microsoft Office, and keen to develop

Qualifications

• Experience in administration, sales support, or customer service.
• Excellent written and verbal communication.
• Strong organisational and time management abilities.
• Attention to detail and accuracy.
• Proficient with Microsoft Office applications.
• Professional and customer-focused approach.
• Ability to prioritise workload and work within a team.
• Reliable and proactive with a willingness to learn.

Responsibilities

• Provide administrative support to the Flooring Team, ensuring all sales and office duties are completed efficiently.
• Handle incoming customer enquiries via telephone and email professionally.
• Liaise with customers to provide data, resolve queries, and maintain customer service standards.
• Assist with quotations and estimates.
• Process customer orders accurately and efficiently.
• Maintain customer records and company databases.
• Organise documentation and data entry across systems.
• Support colleagues to ensure smooth business operations.
• Meet deadlines with accuracy and confidentiality.

Skills

Communication

Organisational skills

Time management

Attention to detail

Microsoft Office

Customer-focused approach

Tools

CRM systems

Excel

Job description

Net-Temps are seeking a motivated and organised Sales Administrator to support our client's busy Flooring Department. This is an excellent opportunity for an individual with strong administration and customer service skills who enjoys working in a fast-paced office environment.

The successful candidate will provide day‑to‑day administrative and sales support, assisting with customer enquiries, order processing, quotations, and general office duties while helping to ensure the smooth operation of the department.

This role offers the opportunity to become a valued member of a supportive team with long‑term career prospects.

Location: Ipswich (IP6)
Salary: £25,000- £30,000 DOE
Hours: Monday to Friday, 8:30am-5pm
Job Type: Permanent Opportunity

Key Responsibilities

• Provide administrative support to the Flooring Team, ensuring all sales and office duties are completed efficiently.
• Handle incoming customer enquiries via telephone and email in a professional and timely manner.
• Liaise with customers to provide data, resolve queries, and maintaining excellent customer service standards.
• Assist with the preparation of quotations and estimates.
• Process customer orders accurately and efficiently.
• Maintain and update customer records and company databases.
• Prepare, print, copy, and distribute documentation as required.
• Carry out accurate data entry and ensure information is correctly recorded on company systems.
• Organise and maintain filing systems, both electronic and paper‑based.
• Support colleagues and other departments to ensure smooth business operations.
• Complete general office and administrative duties as required.
• Meet deadlines while maintaining a high level of accuracy and attention to detail.
• Adhere to company policies, procedures, and confidentiality requirements at all times.

What We're Looking For

• Previous administration, sales support, or customer service experience preferred.
• Excellent communication skills, both written and verbal.
• Strong organisational and time management abilities.
• Good attention to detail and accuracy.
• Confident using computer systems and Microsoft Office applications.
• Professional and customer-focused approach.
• Ability to prioritise workload and work effectively within a team.
• Reliable, proactive, and eager to learn.

Why Join?

• Friendly and supportive working environment.
• Opportunity to develop administration and sales support skills.
• Long‑term career prospects within a growing business.
• Varied role with daily interaction across multiple departments.
• Permanent opportunity offering stability and progression.