Sales Administrator

Allscreens Nationwide Ltd; Cheshunt; On-site; GBP 21,000 - 27,000; Full time

Job summary

Allscreens Nationwide Ltd near Cheshunt is seeking a proactive Sales Administrator for a full-time, on-site role. You will support the external field sales team, manage customer accounts and ensure smooth order fulfilment from placement to delivery.

The position operates Monday–Thursday 08:00–17:00 and Friday 08:00–16:30 with a competitive salary dependent on experience. You will handle orders, pricing information, customer enquiries, and maintain accurate records in the sales database.

Qualifications

• Proactive administrator with exceptional attention to detail.
• Experience in supporting external account management or sales teams.
• Ability to manage customer inquiries and order fulfilment workflows.

Responsibilities

• Process customer orders accurately and provide live pricing information.
• Analyse buying patterns and follow up on product lines and campaigns.
• Own customer queries end-to-end, provide delivery ETAs and resolve discrepancies.
• Collaborate with External Account Manager on product and pricing inquiries.
• Maintain accurate records in the sales database.

Skills

Attention to detail

Administrative support

Order processing

Communication skills

Job description

Full-Time, On-Site, Monday–Thursday 08:00–17:00, Friday 08:00–16:30

Competitive Salary (Dependent on Experience)

Are you a proactive administrator with exceptional attention to detail? A market-leading B2B food ingredients and distribution specialist near Cheshunt is looking for a Sales Administrator to join their fast-paced commercial operations team on a full-time, on-site basis.

This is a key, highly collaborative role where you will support the external field sales team, manage customer accounts, and ensure smooth order fulfilment from placement to delivery.

What You’ll Be Doing

• Accurately process customer orders, provide live pricing information, and manage day-to-day customer enquiries across phone, email, and digital channels.
• Analyse customer buying patterns to identify lost or lapsed product lines, conduct daily outbound follow-up calls, and assist with marketing campaign follow-ups (no cold calling!).
• Take end-to-end ownership of customer queries, provide precise delivery updates/ETAs, and resolve logistics or order discrepancies smoothly.
• Work closely with your External Account Manager, assisting with product & pricing enquiries and delivery time frames when they are with their customers
• Maintain accurate records within the sales database, updating product, customer, and pricing data.