Sales Administrator

TN United Kingdom; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a proactive Sales Administrator/Senior Support Specialist for a 12-month fixed-term contract. This role involves delivering high-quality operational and administrative support across UK and Ireland branches. You will play a key role in ensuring a smooth workplace experience, managing switchboard inquiries, and supporting various teams. If you thrive in a fast-paced environment and are committed to excellence in customer service, this opportunity is perfect for you. Join a collaborative team that values diversity and inclusion, and make a meaningful impact in a dynamic setting.

Qualifications

• Proven experience in an administrative role within a fast-paced office.
• Strong understanding of operations in professional services environments.

Responsibilities

• Support Talent Solutions and branch teams as needed.
• Manage the UK switchboard and direct enquiries promptly.
• Coordinate and support internal/external meetings and events.

Skills

Administrative experience

Sales team collaboration

Organizational skills

Communication skills

Problem-solving skills

Tech-savvy

Attention to detail

Ability to work independently

Team collaboration

Tools

Salesforce

DOMO

RingCentral

Job description

We're looking for a proactive, detail-oriented Sales Administrator/Senior Support Specialist to join us on a 12-month fixed-term contract. Supporting our Talent Solutions and Business Support teams, you'll play a key role in delivering high-quality operational and administrative support across all UK and Ireland branches, ensuring a smooth and efficient workplace experience for colleagues and customers.

**This role is based in Cardiff City Centre and requires 4 days in the office**

Key Responsibilities

• Support Talent Solutions and branch teams as needed.
• Manage the UK switchboard and direct enquiries promptly.
• Format CVs, action Salesforce reports, and maintain data accuracy.
• Handle marketing unsubscribe requests, job scam responses, and data deletion queries.
• Coordinate and support internal/external meetings, events, and webinars.
• Front-of-house duties including visitor management and meeting room bookings.
• Oversee office supplies, budgets, and Health & Safety standards.
• Organise staff events, appreciation days, and community initiatives.
• Collaborate with corporate teams to support a cohesive office environment.
• Provide full placement admin support across all UK & Ireland practice groups.
• Ensure compliance with internal policies and legal requirements.
• Manage background checks (DBS, RTW, referencing), contracts, and client documentation (TOBs).
• Liaise with compliance teams and support onboarding processes.
• Act as the first point of contact for basic IT issues and support.
• Manage new starter technology setup and system access (e.g., Salesforce, DOMO, RingCentral).
• Deliver training sessions and assist with ongoing tech adoption.
• Support system clean-ups and drive best practice across digital platforms.

Skills & Experience

• Proven experience in an administrative role within a fast-paced office.
• Experience working with sales teams
• Strong understanding of Robert Half's operations or similar professional services environment.
• Excellent organisational, communication, and problem-solving skills.
• Tech-savvy with a keen eye for detail and process improvement.
• Ability to work independently and manage a high-volume workload.
• A collaborative team player, committed to diversity, equity, inclusion, and customer service excellence.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.

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Created on 28/04/2025 by TN United Kingdom