Sales Administrator

JR United Kingdom; Bath; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a proactive Sales Administrator to support its growing wholesale business in Bath. This exciting role involves managing customer accounts, processing orders, and collaborating with various departments to maximize B2B sales opportunities. You will thrive in a supportive environment where your contributions are highly visible and valued. With ambitious growth plans, this is a fantastic opportunity for recent graduates looking to develop their careers quickly in a dynamic team. If you are motivated, eager to learn, and ready to make an impact, this role is perfect for you.

Benefits

Competitive Salary

Pension

Staff Discount on Products

Qualifications

• Excited to work in a growing business with a strong team ethos.
• Excellent communication skills and ability to form relationships.

Responsibilities

• Customer service and account support for wholesale partners.
• Order processing and invoicing using Xero accounting software.

Skills

Customer Service

Communication Skills

Problem Solving

Order Management

Sales Skills

Team Collaboration

Excel Knowledge

Education

Degree Educated

Tools

Xero Accounting Software

Shopify

Job description

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Avery Row is a British brand specialising in high quality, sustainable textiles for baby and toddler. Our passion is to design thoughtful products, with a contemporary but timeless quality, made to last and be passed down. Caring for our planet and community is at the heart of what we do.

Now experiencing rapid growth, we are looking for an ambitious Sales Administrator to support with the growth of our wholesale business. Working across the B2B retail sector with both Digital and Bricks & Mortar retailers of varying sizes, your role will be to support the Head of Wholesale to win, retain and grow this area of the business. From order management and customer service to onboarding and account development, this is an exciting role for a proactive individual looking for a role in a small and friendly team, where their contribution highly is visible.

The role will begin with an administrative phase, where you will learn the structure of the business from the ground up, learning and supporting our sales processes. We have significant growth plans over the next 5 years and are looking for a sales-driven individual to support this growth, with a view to developing their role in line with our business.

About you

You are excited to work in a business with ambitious plans, alongside outstanding individuals who are committed to the growth and development of the brand and have a strong team ethos. You are a highly motivated, proactive individual and are excited to work for an organization where you have autonomy, trust and an opportunity to grow your career quickly.

As a recent graduate, you will have some work experience to date, although specific sales experience is not required. You will have excellent communication skills, and an ability to form strong relationships with a wide range of customers, both large and small.

A desire to learn, gain skills and experience in a supportive environment, in addition to working well in a small team environment are key requirements for this role.

You’re able to work in our central Bath office 3 days a week, as well as take part in events and customer visits when required (a driving license is preferred).

Key Responsibilities

·Customer service and account support for wholesale partners

·Order processing and invoicing across all sales channels and Xero accounting software

·Support with onboarding of new customers

·Problem solving, identifying order and account issues and providing solutions

·Ad hoc tasks relating to wholesale partners’ needs and processes, such as updating product lists and catalogues

·Work with various stakeholders to the business to deliver customer service such as Fulfilment partners, IT support, Finance

·Work collaboratively with other departments in the business including Design, Merchandising, Marketing and Finance to ensure B2B sales opportunities are maximised

·Work with the Marketing and Social Media team to promote products and new launches

·Support the Head of Sales with customer outreach

·Support with visual merchandising and organisation of B2B Shopify site

·Attend events where required such as trade events, photoshoots.

·Excellent verbal and written communication skills

·Reporting skills - Excel knowledge essential

·Prepared to challenge and be flexible

·A team player with high level of dedication

·Ability to work autonomously

·Ability to meet deadlines

Desired Skills/Experience

·Degree educated

·Instinctive sales and customer management skills

·Desire to work in an early growth business

·Valid UK Driving License preferred

Package

·Competitive salary

·Pension

·Staff discount on Avery Row products

We welcome any enquiries regarding this role, so please get in touch at [emailprotected]