Sales Administrator

The Best Connection; Basingstoke; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

On-site parking

25 days annual leave + bank holidays

Company bonus scheme

Full training provided

Pension

Job summary

The Best Connection in Basingstoke is seeking a Sales Administrator to support our growing sales team. This temporary-to-permanent role offers immediate start and full training on company systems and processes.

You will join a small team of three, handle customer enquiries, orders and admin tasks, and have the opportunity to become permanent after 12 weeks. Hours are Monday to Friday with no weekends and an on-site parking facility.

Qualifications

• Strong administration background with B2B sales experience.
• At least 1 year of relevant experience in sales administration or B2B environment.
• Experience using Sage for order processing and administration.

Responsibilities

• Respond to customer enquiries via phone and email in a professional manner.
• Build and maintain relationships with B2B customers.
• Process orders, quotations, enquiries and returns accurately.
• Provide general sales and administrative support to the team.
• Resolve customer queries and escalate where appropriate.
• Maintain accurate customer and order records.
• Support reporting, data entry and document management.
• Assist with general office administration.
• Collaborate with the team to ensure excellent service.
• Carry out other admin or sales duties as required.

Skills

B2B sales

Administration

Tools

Sage

Job description

Sales Administrator - Temp to Perm.

Location: Basingstoke

Salary: £27,979 per annum

Job Type: Temporary to Permanent

Hours: Monday-Friday, no weekends

Start Date: Immediate start available

We are currently recruiting for a Sales Administrator to join a well-established and growing business based in Basingstoke.

This is an excellent opportunity for someone with a strong B2B sales and administration background who is looking to join a supportive team and develop their career within a successful business.

The successful candidate will join a close-knit team of three, working alongside experienced colleagues with full training provided on the company's systems and processes.

This position is offered on a 12-week temp-to-perm basis from day one, with the opportunity to become a permanent member of the team following a successful temporary period.

The Role:

As a Sales Administrator, you will play an important role in supporting customers and the wider sales team, ensuring orders, enquiries and administration are dealt with accurately and efficiently.

Your responsibilities will include:

• Responding to customer enquiries via telephone and email in a professional and timely manner
• Building and maintaining strong relationships with B2B customers
• Processing customer orders, quotations, enquiries and returns
• Providing general sales and administrative support to the team
• Resolving customer queries and complaints, escalating where appropriate
• Maintaining accurate customer and order records
• Using Sage to process orders and complete relevant administration
• Supporting reporting, data entry and document management
• Assisting with general office administration
• Working closely with the wider team to ensure excellent customer service
• Carrying out any other administrative or sales-related duties as required

About You:

We are looking for someone who has a strong administration background combined with previous B2B sales experience.

Ideally you will have at least 1 year's relevant experience within a sales administration, customer service or B2B environment.

Working Hours & Benefits:

• Monday-Friday
• No weekend working
• No bank holiday working
• 4-day Christmas shutdown
• On-site parking
• 25 days annual leave + bank holidays once permanent
• Statutory pension
• Company performance-related bonus scheme
• Full training provided
• Supportive and friendly team environment
• Opportunity to become permanent after 12 weeks