Sales Administrator

Vanta Staffing Limited; Basingstoke; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Temporary to Permanent

25 days annual leave + Bank Holidays

Statutory pension

Company performance-related bonus

Share Purchase Scheme

On-site parking

Supportive and inclusive working envt

Opportunity to join a growing,employee

Job summary

Vanta Staffing are recruiting a Sales Administrator to join their team in Basingstoke, Hampshire on a temp-to-perm basis. The role is full-time, 08:00–17:00, Monday to Friday, with a starting salary of £13.25 per hour (approx £28,000 on successful permanent placement).

You will support sales and branch operations, handle enquiries, process orders and maintain records, while delivering a high level of customer service within a growing, employee-owned business.

Qualifications

• Previous experience within sales administration, office administration, customer service or a similar role.
• Excellent written and verbal communication skills.
• Strong organisational and time-management skills.
• Excellent attention to detail and accuracy.
• Good analytical and problem-solving abilities.
• A proactive approach and the ability to use your own initiative.
• Strong IT skills, including good working knowledge of Microsoft Office, particularly Excel and Word.
• The ability to manage multiple tasks and priorities in a busy environment.
• A positive, flexible and team-focused attitude.
• A genuine commitment to providing excellent customer service.

Responsibilities

• Respond to customer enquiries via telephone, email and in person in a professional and timely manner.
• Process customer orders, quotations, enquiries and returns accurately and efficiently.
• Build and maintain positive relationships with customers and colleagues.
• Handle customer complaints and resolve issues effectively, escalating where appropriate.
• Provide administrative support to the General Manager and wider branch team.
• Assist with data entry, reporting and document management.
• Support the branch with statutory, regulatory, Health & Safety and compliance requirements.
• Maintain accurate records and ensure information is kept up to date.
• Assist with general sales and administrative duties as required by the General Manager and Sales Supervisor.
• Work collaboratively with the wider team to ensure the smooth day-to-day running of the branch.

Skills

Organised

Commercial awareness

Customer-focused

Proactive

Excellent communication

MS Office

Time management

Multi-tasking

Team player

Problem solving

Tools

Microsoft Excel

Microsoft Word

Job description

Sales Administrator Temp to Perm

Location: Basingstoke, Hampshire
Salary: £13.25 per hour (in the region of £28,000 upon successful temp completion)
Job Type: Temporary to Permanent
Hours: Full-time, 0800 to 1700, Monday to Friday

Vanta Staffing are currently recruiting for a Sales Administrator to join a successful and growing business based in Basingstoke. This is an excellent opportunity for an organised, proactive and customer-focused individual to join the team on a temp-to-perm basis, with the opportunity to secure a permanent position following a successful temporary period.

Our client is an established, employee-owned business with a strong people-first culture. They pride themselves on providing an exceptional service to their customers and have built a supportive, collaborative and hands-on working environment.

The Role

As a Sales Administrator, you will play an important role in supporting the sales and branch operations, ensuring customers receive a professional and efficient service. Working closely with the General Manager and Sales Supervisor, you will be responsible for a variety of administrative and customer service duties.

• Respond to customer enquiries via telephone, email and in person in a professional and timely manner.
• Process customer orders, quotations, enquiries and returns accurately and efficiently.
• Build and maintain positive relationships with customers and colleagues.
• Handle customer complaints and resolve issues effectively, escalating where appropriate.
• Provide administrative support to the General Manager and wider branch team.
• Assist with data entry, reporting and document management.
• Support the branch with statutory, regulatory, Health & Safety and compliance requirements.
• Maintain accurate records and ensure information is kept up to date.
• Assist with general sales and administrative duties as required by the General Manager and Sales Supervisor.
• Work collaboratively with the wider team to ensure the smooth day-to-day running of the branch.

About You

We are looking for someone who is organised, commercially aware and customer-focused, with a proactive approach to their work.

• Previous experience within sales administration, office administration, customer service or a similar role.
• Excellent written and verbal communication skills.
• Strong organisational and time-management skills.
• Excellent attention to detail and accuracy.
• Good analytical and problem-solving abilities.
• A proactive approach and the ability to use your own initiative.
• Strong IT skills, including good working knowledge of Microsoft Office, particularly Excel and Word.
• The ability to manage multiple tasks and priorities in a busy environment.
• A positive, flexible and team-focused attitude.
• A genuine commitment to providing excellent customer service.

What s on Offer?

• Temp-to-perm opportunity
• 25 days annual leave + Bank Holidays upon permanent employment
• Statutory pension
• Company performance-related bonus scheme
• Share Purchase Scheme
• On-site parking
• Supportive and inclusive working environment
• Opportunity to join a growing, employee-owned business
• Excellent long-term career prospects

Why Join?

This is a fantastic opportunity for someone looking to build a long-term career within a successful and growing organisation. You will be joining a business where employees are genuinely valued and encouraged to contribute, develop and grow.

Vanta Staffing are proud to be recruiting for this opportunity and are looking for candidates who are keen to secure a permanent position following a successful temporary assignment.

Vanta Staffing are working as an employment agency in relation to this role